Relocated to Michigan to Texas. I hired Moving Central, Inc. located at 6263 N. McCormick #312 Chicago, IL 60659 phone: 866-334-8358 that is bonded and insured to move my 1 bedroom apartment from Rochester, Michigan to Mesquite, Texas. Items were picked up from my home on June 30, 2012 and were never delivered to me. I contacted Moving Central because I did not hear from the driver after he confirmed that my items would be delivered on July 18. Maria from Moving Central customer service department told me that she had bad news and that my container was stolen by another transport company named Swift. Moving Central claims that they have a driver from Swift on camera backing into my container and never dispatching it. Moving Central contacts Swift and Swift denies that they had anything to do with the missing container. Moving Central explains to me that they leased a container from Swift and they will be hiring an attorney to resolve this issue. Moving Central filed a police report with Denton police department located in Texas because that's where the container came up missing. I spoke to the detective in charge of this case and he told me he is NOT investigating it because it's not a crime report since it's a problem between two companies. I resigned from my job because I could no longer live under those conditions with nothing I had no money to buy my whole life again so I moved to El Cajon, CA on July 30th to live with my parents. I hired Moving Central not Swift.
Moving Central has been very negligent and is not offering to compensate me for anything they are telling me that they are still trying to locate the trailer it has been over a month now. I have been extremely depressed since they caused me to lose everything that I have ever owned and made me lose my job due to the circumstances I was put in. The only I own now are the items that I brought on my carry on. Moving Central contact information is 224-534-8084 Extension 406 Maria is in charge of my case and she also has not been giving me any updates nor is returning my calls. I also contacted claims department of Swift and spoke to Shelly Perez 623-907-7873 she told me that Swift delivered the container at the holding yard, but Moving Central's driver moved it to another place and that's where it came up missing. They claim they are insured with Dawson insurance company I tried contacting them and they are not responding to my messages either. Moving Central has over 50 claims made against them with the BBB. They are scamming people every day and many lawyers don't want to take the case because of the agreement paper customers sign that protects the company in case our items gets lost or stolen they are not responsible for it.