• Report: #1011730

Complaint Review: Moving Cross Country Inc.

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  • Submitted: Sun, February 10, 2013
  • Updated: Sun, February 10, 2013

  • Reported By: Matt K. — Arlington Virginia United States of America
Moving Cross Country Inc.
400 Duncan Ave Jersey City, New Jersey United States of America

Moving Cross Country Inc. Damaged and Lost Our Belongings Jersey City, New Jersey

*Consumer Comment: Also A Victim of Moving Cross Country

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Our experience with Moving Cross Country, Inc. was terrible.

1) Virtually every piece of furniture sustained some type of damage, some of it rather severe.  My wife and I were able to move these by ourselves on previous moves without as much as a scratch.  We've documented thedamages photographically at: https://sites.google.com/site/movingcrosscountrynj/We've estimated (probably underestimated) the cost replacing or repairing the damaged furniture at $1,000.

2) Some of our boxes never even showed up.  We tried calling to see if the movers could locate them, but nobody ever called back with any information one way or the other.  We've estimated the replacement cost of the missing items at $500.

3) We should have taken pictures of the boxes when they arrived. [continued below]....
..... Some of them were smashed beyond recognition (although they had managed to survive previous moves just fine).

Additionally,

4) Our drivers were late at both pick up and delivery.


5) The quote we were given was nearly half of what was actually demanded of us on moving day.  They
threatened to unload the truck in the parking lot if we didnt pay.

6) One of our loaders demanded a tip from us right after doubling the price!

This report was posted on Ripoff Report on 02/10/2013 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Moving-Cross-Country-Inc/Jersey-City-New-Jersey-07306/Moving-Cross-Country-Inc-Damaged-and-Lost-Our-Belongings-Jersey-City-New-Jersey-1011730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Also A Victim of Moving Cross Country

AUTHOR: Linda C - ()

I have filed my own claim today against this company but wanted you to know you are not the only victim...my story mirrors yours closely.  Read my story under display name LindaC

Telephone calls to this company have gone unanswered with no opportunity to leave a message.

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