• Report: #227181

Complaint Review: Moving Van Lines

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  • Submitted: Tue, December 26, 2006
  • Updated: Thu, May 28, 2009

  • Reported By:Copley Ohio
Moving Van Lines
300 Oakwood Lane Hollywood, Florida U.S.A.

Moving Van Lines moving ripoff Interstae move from FL to OH Hollywood Florida

*Consumer Suggestion: Contact Mr. Guzi Directly

*Consumer Suggestion: Contact Mr. Guzi Directly

*Author of original report: Update of my plight

*Consumer Suggestion: Anthem Claims Management

*Author of original report: More info on Moving Van Lines

*Consumer Suggestion: Moving Van Lines' insurance company

*Consumer Suggestion: Moving Van Lines' insurance company

*Consumer Suggestion: Moving Van Lines' insurance company

*Consumer Suggestion: Moving Van Lines' insurance company

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Moving Van Lines, Inc. moved me from FL to OH. They showed up 10 hours late. Did not call. All of my items were packed when they arrived. All boxes were sealed using packing tape purchased by me and sealed by me. There was no need for them to use much tape, but I was charged $429.50 for TAPE!!! They Packed my things into a rental truck and said it would all be transferred to a big van line. They took THREE weeks to deliver my belongings and it arrived in the same rental truck in the exact position that they were packed in. My belomgings sat in the same truck piled up for THREE weeks. My bedroom set was trashed. They punched in the back of my dresser and broke the bottom of the jewelry box that sits on top. My coffee table was so badly gouged it became garbage. They broke my vacuum in half and did not deliver the bottom half at all. It went missing. A glass specific box with dividers inside and each glass individually wrapped, got smasked and I lost a full set of glasses. Pictures of damaged goods were taken as things came off the truck and were sent to co. We contacted the co., but they have done NOTHING to replace or fix my beautiful belongings. This was the WORST!!!! moving company I have ever used. They even destroyed my china cabinet...I cried over this.

Cheryl
Copley, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/26/2006 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Moving-Van-Lines/Hollywood-Florida-33020/Moving-Van-Lines-moving-ripoff-Interstae-move-from-FL-to-OH-Hollywood-Florida-227181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 9Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Contact Mr. Guzi Directly

AUTHOR: Mn - (U.S.A.)

Ohad Guzi and Barak Rozen are the owners of Moving Van Lines. if you have a problem contact Mr. Guzi directly at giovani_guzi@yahoo.co.uk

Please keep in mind that they also own the following companies which should also be avoided.

First USA Van lines
First Van Lines
the Movers Group
Moving Van Lines
American Auto Relocation
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#2 Consumer Suggestion

Contact Mr. Guzi Directly

AUTHOR: Mn - (U.S.A.)

Ohad Guzi and Barak Rozen are the owners of Moving Van Lines. if you have a problem contact Mr. Guzi directly at giovani_guzi@yahoo.co.uk

Please keep in mind that they also own the following companies which should also be avoided.

First USA Van lines
First Van Lines
the Movers Group
Moving Van Lines
American Auto Relocation
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#3 Author of original report

Update of my plight

AUTHOR: Cheryl - (U.S.A.)

I did contact Anthem, but at the same time I got the Better Business Involved, so Anthem was pretty cooperative. The settlement they offered me was so low that I don't know how to proceed. We did discover that Moving Van Lines, Inc. did steal more than $1000 on my daughter's credit card. That was over and beyond the amount they asked for on the bill of lading and we paid. So now we are letting the credit card company go after them. And they are.
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#4 Consumer Suggestion

Anthem Claims Management

AUTHOR: Sharon - (U.S.A.)

You're welcome...

but...

You might want to Google "Anthem Claims Management" and see what you're in for.
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#5 Author of original report

More info on Moving Van Lines

AUTHOR: Cheryl - (U.S.A.)

Sharon your information got me on the road to getting my claim in. Thank you so much! I called Underwriters at Lloyds London and they referred me to an insurance broker who sent me directly to their insurance company:
Anthem Claim Management, LLC
2351 W. Memorial Ct.
Anthem, AZ 85086
623-551-3248
They faxed the forms to me and I have already sent it in to them. So for anyone out there, if you have had a bad move with Moving Van Lines, Inc. now you know who their insurance co. is.
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#6 Consumer Suggestion

Moving Van Lines' insurance company

AUTHOR: Sharon - (U.S.A.)

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks.

Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads.

Cargo Insurance Policy # BCM19591
UNDERWRITERS AT LLOYDS LONDON
Attn: LEBOEUF, LAMB, GREENE & MACRAE
Address: 1875 CONNECTICUT AVE.,NW
WASHINGTON, DC US 20009
Telephone: (202) 986 - 8000
Fax: (202) 986 - 8102

You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it.

Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights.

And should you need him, the owner's name is Ohad Guzi.
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#7 Consumer Suggestion

Moving Van Lines' insurance company

AUTHOR: Sharon - (U.S.A.)

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks.

Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads.

Cargo Insurance Policy # BCM19591
UNDERWRITERS AT LLOYDS LONDON
Attn: LEBOEUF, LAMB, GREENE & MACRAE
Address: 1875 CONNECTICUT AVE.,NW
WASHINGTON, DC US 20009
Telephone: (202) 986 - 8000
Fax: (202) 986 - 8102

You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it.

Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights.

And should you need him, the owner's name is Ohad Guzi.
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#8 Consumer Suggestion

Moving Van Lines' insurance company

AUTHOR: Sharon - (U.S.A.)

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks.

Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads.

Cargo Insurance Policy # BCM19591
UNDERWRITERS AT LLOYDS LONDON
Attn: LEBOEUF, LAMB, GREENE & MACRAE
Address: 1875 CONNECTICUT AVE.,NW
WASHINGTON, DC US 20009
Telephone: (202) 986 - 8000
Fax: (202) 986 - 8102

You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it.

Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights.

And should you need him, the owner's name is Ohad Guzi.
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#9 Consumer Suggestion

Moving Van Lines' insurance company

AUTHOR: Sharon - (U.S.A.)

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks.

Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads.

Cargo Insurance Policy # BCM19591
UNDERWRITERS AT LLOYDS LONDON
Attn: LEBOEUF, LAMB, GREENE & MACRAE
Address: 1875 CONNECTICUT AVE.,NW
WASHINGTON, DC US 20009
Telephone: (202) 986 - 8000
Fax: (202) 986 - 8102

You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it.

Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights.

And should you need him, the owner's name is Ohad Guzi.
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