• Report: #113224

Complaint Review: Movingcost - Nationwide Relocation Services

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  • Submitted: Sat, October 16, 2004
  • Updated: Sat, October 23, 2004

  • Reported By:dallas Texas
Movingcost - Nationwide Relocation Services
1700 NW 64TH STREET SUITE 400 FORT LAUDERDALE, Florida U.S.A.

Movingcost - Nationwide Relocation Services - Liberty Van Lines RIPOFF Subcontarcted violent abusive movers then refused to help us deal with them FORT LAUDERDALE Florida

*Consumer Suggestion: Owner has done this many times before

*Author of original report: I finally got my things after numerous threats and phone calls

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Hired Movingcost to move us from Vegas to Dallas. Supposed to pick up on 10-1 or 10-2. Got a call from the movers they subcrontacted (Liberty Van Lines out of Phoenix, AZ) saying they couldn't pick up unti 10-3. Then started asking for money.

I had already given Movingcost a credit card they never said we had to pay movers. But of course said other wise when I called.

Movers called 10-3 asking for directions. I asked where he was. He didn't know. I said well I can't help you then. He said he wanted me to drive where he was and lead him to my home. I asked if he had a map, he answered no. I said well I have no clue where you are I can't find you. He then cursed and yelled at me, saying he was very tired from moving these other people (they had three stories) and he didn't want to deal with my crap; either come get him or he was going home. I of course stated again I didn't know where he was. He cursed some more then hung up.

I called Movingcost the following Monday 10-4 (closed on Sunday) and told them what happened. They said they would try and convince the movers to come back. I said WHAT?? you have got to be kidding me they are scary and mean don't send them. She said if your scared of them get a sheriff to come watch while they load your items. I said no way get someone else here NOW. ( I had already paid 1,000.oo and didn't want to loose it.

All in all the movers finally arrived 10-5 took 3 hours to straighten there truck, refused to ID label all my stuff saying they didn't have to inventory everything. After signing the inventory log I had to leave while they finished loading.. I was already 3 days late to my new job.

It's 10-16 now and I have yet to recieve my stuff. The movers refuse to show me a weight estimate for final billing and Movingcost said they couldn't and wouldn't help me.

AVOID THESE PEOPLE AT ALL COST, when if I get my things I am filing litigation.

Crystal
dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 10/16/2004 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Movingcost-Nationwide-Relocation-Services/FORT-LAUDERDALE-Florida-33309/Movingcost-Nationwide-Relocation-Services-Liberty-Van-Lines-RIPOFF-Subcontarcted-viole-113224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Owner has done this many times before

AUTHOR: Sharon - (U.S.A.)

Good customer service???

Did you know that Aldo DiSorbo was legally BANNED from working in the moving industry by a judge for three years in the 90's for doing this same scam?
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#2 Author of original report

I finally got my things after numerous threats and phone calls

AUTHOR: Crystal - (U.S.A.)

Well I finally got my things after numerous threats and phone calls on 10-19-04. BUT when I asked for the weight so we could figure out what was owed he handed me a weight done on the 16th, and refused to get a recent weight. So of course I have no clue what that weight was for and ended up having to pay FULL AMOUNT or he wouldn't unload the truck. They sent one man to do the unload so my husband ended up moving most of the things off the truck. After final inspection several things where damaged but we atleast had our stuff.

The owner of Movingcost called my husband to complain about us turning him in to the Better Business Bureau. Aldo said his company had done everything to help us and provided great customer service. And he had the owner of the company Liberty Van Lines on the phone also. Both trying to convince us they were great. HAHAHA

All in all I am going to proceed with the BBB and if that doesn't get the results I am looking for (REFUND) I am taking this to a lawyer if it's possible. KEEP AWAY FROM THIS COMPANY THEY ARE RUDE AND DO NOT CARE ABOUT YOUR THINGS.
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