- Report: #915370
Report - Rebuttal - Arbitrate
Complaint Review: Moxicopy.com
Moxicopy.com907 Cherry St. Suite B Internet United States of America
Moxicopy.com Muskelley Enterprises Inc Unacceptable Quality, Bad Customer Service, Selling Contact Info , Internet
*REBUTTAL Owner of company: Answer to Complaint
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This company is a joke, They got way to big way to fast. I used to like doing business with them until they moved. Their new place is filthy! OSHA should be called on that place! The owner, I think his name was Rob, told me I could take my prints and find a new printer because I complained that my last order was purple instead of blue like the previous prints. How absurd is that? I created it blue, they printed it blue, and the next time when it comes out purple he tells me off? The employees look like drug addicts, they were always outside smoking when I came by. Levi was an amazing customer support rep. The last time I went in they had a new guy who knew nothing about printing. He may have even been color blind. He was not professional at all, when I asked why my colors were so different he said because they can't afford the real toner. What are they printing with then?
Enough about the place though, what really made me write this was when a few days ago I get a call asking about my print needs. When I asked how he got my number and knew I needed printing, he told me they purchased my information from Moxicopy.com. THIS IS ILLEGAL! I never agreed to be contacted by third parties when I signed up on their website. There is nothing about third party solicitation or the fact that they sell my name and phone number in their terms and conditions! Something needs to be done about this company! It is a joke!
This report was posted on Ripoff Report on 07/21/2012 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Moxicopycom/internet/Moxicopycom-Muskelley-Enterprises-Inc-Unacceptable-Quality-Bad-Customer-Service-Selling-915370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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