- Report: #1013167
Report - Rebuttal - Arbitrate
Complaint Review: Mr. Phil Ghood, RabbitVibations
Mr. Phil Ghood, RabbitVibations10368 NW 55th Street, Sunrise, Florida United States of America
Mr. Phil Ghood, RabbitVibations BCN LLC Rabbit Vibrations is an adult toy company. I ordered 4 items from the website. They sent 2 items I ordered and substitutions for 2 items twice. There is no shipping cost. I asked for a refund an Sunrise, , Florida
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First of all, they did not deliver the items by the date promised. Then, they sent Substitute items rather than what was confirmed. I sent them an email and gave them the names of the items I ordered. They sent the Wrong ITEMS a second time. Shipping is Free and Satisfaction is Guaranateed.
Mr. Phil Ghood, firstname.lastname@example.org sent me an email. He wanted me to keep the substituted items.
I asked for a Prepaid envelope to return their items and a refund of my $97.97. They refused. Why should I pay for the fact that they are not able to read their confirmed orders? I am not satisfied and I want my $97.97 refunded as soon as possible.
This report was posted on Ripoff Report on 02/12/2013 05:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mr-Phil-Ghood-RabbitVibations/Sunrise-Florida-33351/Mr-Phil-Ghood-RabbitVibations-BCN-LLC-Rabbit-Vibrations-is-an-adult-toy-company-I-o-1013167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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