• Report: #598921

Complaint Review: Mr Rooter Plumbing

  • Submitted: Sat, May 01, 2010
  • Updated: Sat, May 01, 2010

  • Reported By: maria — ypsilanti Michigan United States of America
Mr Rooter Plumbing
ypsilanti, Michigan United States of America

Mr Rooter Plumbing extended service plan which gives priority scheduling and service discounts ypsilanti, Michigan

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Was sold a bill of goods by Mr. Rooter Plumbing!!!!!
Called them in December to clean out main drain- made the mistake of purchasing extended service plan which got me priority scheduling and discounts on service. WOW!! WAS I STUPID!!!!!!

-scheduled and appointment for 5 PM on Friday night- they said yes ma'am- service plan makes you a priority!!

at 7:30 PM they called an said they'd have to come on Saturday morning.  i asked (SPECIFICALLY) for the first appointment (since I pd extra for the privilege and all....) They told me SURE! 9 AM.... No problem!!

at 10:15 AM I called to see when he was coming- they told me he was still on his first appointment- !?!?

At 11:15 AM I called and cancelled because Reed's sewer and drain was willing to come right out and do the job- FOR NEARLY HALF THE PRICE OF Mr. Rooter- WITH MY DISCOUNT!!!!!

I was so ripped off- I only hope you can learn from my mistake-

Maria- Ypsilanti, Michigan

This report was posted on Ripoff Report on 05/01/2010 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mr-Rooter-Plumbing/ypsilanti-Michigan-48198/Mr-Rooter-Plumbing-extended-service-plan-which-gives-priority-scheduling-and-service-disc-598921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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