- Report: #1053034
Report - Rebuttal - Arbitrate
Complaint Review: Mr. Tire
Mr. Tire5325 Warrensville Center Rd maple heights, Select State/Province USA
Mr. Tire On, Monday, June 18, 2012, my wife and i took my car to the facility for repairs after getting receipts off the internet. I returned for my car on Thursday, June 22, 2012 and was told my car would be ready by Friday, June 23, 2012. I recieved a call to retrieve my car on Friday 23, 2012 and arrived on Saturday 24, 2012. when I arrived I was told that my car was not prepared. I than Returned Monday, June 26, 2012 at around 10:00am with my best friend Jeremy Caldwell and was told that they could not find the keys to my car and that the manager had my keys. maple heights Ohio
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On, Monsay, June 18, 2012, MY wife and I took my car to the facility for repair. I dowloaded coupons off the internet and wanted tyo have several items repaired; including: Tune-up, Oil Change, Shocks, Light on dashboard (ABS) etc....
On Thursday, June 21, 2012, My friend Jeremy Caldwell and I went to retrieve my car and I was told that it was not prepared.
On Friday, June 22, 2012, I recieved a call to retrikeve my vehicle and attempted to retrieve it on Satursday, June 23, 2012 but was informed it was not ready.
On, Monday, June 26, 2012 at approx., 10am I returned for my vehicle and was ionformed by employee Juthat they couldn't locate my keys and that he believe his manager toik my keys and was not at work. I than went to inspect my car and nothing was out of place and all doors were locked. I instructed Justin to informed the manager who's name is Jimmy to contact me when he come to work.
02:00pm: I recieved a call from Jimmy informing me that there had been a rash of break in and that my car was vandelized and that the police was already on site. when I arrived I asked Jimmy when did he discover it and he informed me that he was walking the lot and discovered that my door was open. I than said that was impossible because I only have one key and Justine said that "you" had my key. I also said, "my truck was parked behind my car and Jimmy looked at my truck and said, I saw your truck behind that car but didn't know who's it was. I than said if you seened my truck then you were here when they told me you were not.
1. Manager Jimmy was there and he refuse to come out when I arrived that morning.
2. They lied about not being able to locate my keys
3. According to the Police report employee, Justin made the discovery and completed the report. Jimmy said he discovered it.
4. According to the Maple Heights Officer, manager Jummy infromed he believe that I broke into my own car.
5. According to manager Jimmy they broke into my car in broad daylight. But, according to the Police Report it happen Sunday, June 25, 2012.
I have recieved no initial call or return call from the manager, district manager or corporate offices inspite of my many calls.
According to my Auto Insurance and Home Insurance investigators no return calls either and the company "allegedly" fired Justin. THIS IS A CAUSE FOR A CLASS ACTION! THE MANAGER INDICATED THAT A MULTITUDE OF CARS HAVE BEEN ABANDONED AND TAKEN. i BELIEVE THIS ACTION AND THOSE ACTIONS ARE SYSTMATICAL.
This report was posted on Ripoff Report on 05/22/2013 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mr-Tire/maple-heights-Select-StateProvince-44137/Mr-Tire-On-Monday-June-18-2012-my-wife-and-i-took-my-car-to-the-facility-for-repairs-1053034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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