This complaint is concerning Mr. Transmission on Baxter Avenue in Louisville, Kentucky and the location in Clarksville, Indiana (Lewis and Clark Parkway). I just found out that both are owned and operated by the same person.
The Louisville location (Baxter Avenue), and the Clarksville, Indiana location (Lewis and Clark Parkway) are the worst. Not only was I lied to, but they kept making excuses concerning my transmission. After almost 2, 500.00 in repairs, our transmission is worse. The manager lied to me to get my business about what was wrong with my car. After four months, my transmission is in worse condition. But I will have the last laugh in this matter. Forget filing a complaint with the BBB because Mr. Transmission is a member of the BBB to whom they pay monthly dues, so the BBB will take sides with Mr. Transmission and will close your case. The BBB will act as if they are concerned, but you'll be disappointed with them in the end. So here's what you need to do. GO FILE A LAWSUIT AND SUE MR. TRANSMISSION FOR THEIR NEGELIGANCE, YOUR LOSS OF VEHICLE USE, REPAIRS, ETC! Do not send them any letters of your intent to sue, just sue them. The fee to sue is 175.00 in my state anayway, yours may be different...It will be worth it. Then contact all the news stations and media outlets to inform them of your lawsuit against Mr. Transmission. There are so many other victims who rely on filing complaints with the BBB but they never get justice! Keep all your records in order. Mr. Transmission told a bunch of lies to the BBB about their service. SUE, SUE, SUE THEIR LAME BUTTS!!!! Do not back down. Call the Coporate office to make complaints, make complaints over the internet, and make sure to write letters of complaints to their office where your car was repaired. Sray on them.