- Report: #903762
Report - Rebuttal - Arbitrate
Complaint Review: Multilingual Books
Multilingual Books11515 NE 26th Ave Suite 201 ISeattle, Washington United States of America
Multilingual Books Delivery Problems, No response to telephone/email messages ISeattle, Washington
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Book arrived about April 14. Waited another month, no media. Contacted them repeatedly by telephone. Once or twice I was lucky and someone answered the phone, but usually I had to leave voicemail to which I never got a response. Finally on June 15, contacted Ken again and asked to refund the portion of the order for the audio CD. Ken agreed and said that a credit would be posted to my account "in a couple of days". June 26, after no response, contacted them again, got a sales rep, who said he "would look into it" and get back to me "in a few hours". It is now 24 hours later, no response.
My impression is that these guys are not consciously trying to rip anybody off, but they do seem disorganized, and their failure to respond to multiple voice and text messages is very disconcerting.
This report was posted on Ripoff Report on 06/27/2012 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Multilingual-Books/ISeattle-Washington-98125/Multilingual-Books-Delivery-Problems-No-response-to-telephoneemail-messages-ISeattle-W-903762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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