- Report: #566061
Report - Rebuttal - Arbitrate
Complaint Review: Murdock Chevrolet
Murdock Chevrolet2375 S 625 W Woods Cross, Utah United States of America
Murdock Chevrolet Masters of Bait & Switch... Buyer Beware!! Woods Cross, Utah
*Author of original report: Additional Information
*UPDATE Employee: Murdock PR Manager
I was interested in purchasing a 2009 Malibu 2LT with the V6 engine. Was greeted promptly at the dealership, found a car I was interested in. Negotiation was short on trade-in, and bought the car using the Credit Union supply price, so there was no negotiation on that end. Was charged for "custom wheels," but after doing additional research after buying the car, found out they were not custom. Immediately called my salesperson back, he basically blew me off and told me that I got custom wheels. I was pissed off! E-mailed the salesperson the following Monday (in order to establish a paper trail), 3 days later he finally contacted me & admitted that the wheels were for another customer who did not buy the car, and the wheels were not on the car when I bought it. Finally refunded the money, but it took the threat of legal action to get the correct wheels installed on my car. In addition, they agreed to refund the sales tax on the wheels, but they never sent the check.
This report was posted on Ripoff Report on 02/07/2010 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Murdock-Chevrolet/Woods-Cross-Utah-84010/Murdock-Chevrolet-Masters-of-Bait-Switch-Buyer-Beware-Woods-Cross-Utah-566061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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