I contracted with this company to dj my daughter's graduation party. I used them because of their low price - the package for a dj for 4 hours along with party favors came to $329.00. I thought I was getting a good deal. The day of the party, the dj arrived one hour late, came with two other guys who were suppose to help him set up. My guests were left waiting for an hour for the guys to set their equipment set up and to top it off, the three guys were dressed in black denim shorts and t-shirts for a formal party at a catering hall (the owner of the company assured me that his staff would be appropriately dressed). Then the dj refused to play the songs on the playlist that we gave to the office one week before the party. The party favors that we paid paid was not available so I did not have anything to give to the kids at the party (they told me they would give me a refund).
I also gave them a deposit for my daughter's Sweet 16. I wanted my money back because I wasn't going to take a second chance for this company to ruin another party for me. I called, left messeages, sent them a certified letter, reported them to the Better Business Bureau - I was given empty promises - these parties happen one year ago! They promised to give me back my money but so far, they have refused to return my calls and when I did speak with the owner and his wife, Sandra, they accused me of slandering their company by speaking the truth about what happened at my party.
What should I do? I just want to warn anyone else from using this company. They are a fraud and they misrepresent themselves and their services. Before I contracted with them, I asked for some references. I just realized that they used their own employees to give good referrals for their company because I talked to the same person at their office who was on their referral list.