- Report: #217238
Report - Rebuttal - Arbitrate
Complaint Review: Mustang-Spirit, Tania Bennett
Mustang-Spirit, Tania BennettMustang-Spirit.org Phelan, California U.S.A.
Mustang-Spirit, Tania Bennett,Paid for horse, but not delivered. Sent her $1,100 March 2005 and I'm still waiting for the horse. Lots of excuses, and now she doesn't even respond. I've asked for my money back several times. Phelan California
*Author of original report: Time Frame
*REBUTTAL Owner of company: money was refunded
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I paid $1,100.00 Tania said since I'm being so "patient" she'll give me an additional horse for free.
Some of the excuses I've heard: Horse won't load for the shipper. Shipper didn't show up. Horses misplaced at the farriers house and had to be located. A volunteer needed emergency surgery for a hysterectomy. Coggins results pending (I heard this one about a dozen times over the past year). Volunteer was going to bring the horse but then her trailer was damaged.I have a very thick file of correspondences full of excuses. I think I have every email printed out concerning this adoption.
I tried to arrange for my own shipper but they (Tania and her volunteer Trish) would not give me an address location for the horses.
I'm tired of excuses. My first request to have my money refunded was in July of 2005, and my most resent request was last week (October 2006). I have also documented my other requests for my money refunded. I want my money refunded because I no longer believe these horses exist. It's been over a year since the monetary part of this transaction was made.
This report was posted on Ripoff Report on 10/23/2006 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mustang-Spirit-Tania-Bennett/Phelan-California/Mustang-Spirit-Tania-BennettPaid-for-horse-but-not-delivered-Sent-her-1100-March-200-217238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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