• Report: #996847

Complaint Review: Mutual of Omaha - Supplement

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  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013

  • Reported By: jklodner — Garland Texas United States of America
Mutual of Omaha - Supplement
Mutual of Omaha Plaza, Omaha, Nebraska United States of America

Mutual of Omaha - Supplement Mut of Omaha decided the Plan N was not profitable, raised the rates to force plan holders t change plans and then denies coverage! Omaha, Nebraska

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My wife and I have been plan holders of Mutual of Omaha Medicare Supplement Plan N for the past 2 years.  By their own admission, they miscalculated the profitability of PLAN N and decided to first RAISE the premium by more that 50% in an attempt to force members to drop or change plans and at the same time discontinue offering PLAN N to new subscribers.

My wife and I decided to change to Plan G and filled out the applications (just as if we were first applying for coverage) to go through underwriting.  I have to add we are very low users of medicare. My wife was approved for Plan G at a premium rate of $116.  I was DENIED. 

They denied me apparently because in November, I had a series of 3 shots for my Knees to relieve pain and delay or avoid surgery (the shots worked great).  After Medicare payments to the Doctor, Mutual of Omaha paid a total of about $100.  They DENIED me underwriting me for Plan G for 2 years because of these 3 shots! I am now forced to try and get coverage elsewhere OR pay over $155/month to them (subject to additional increases) for a lesser plan!  The Underwriter was uncaring and rather rude when I called for an explanation.  I would not recommend Mutual of Omaha to anyone as in my opinion, they motive is profits, not serving customers!  I might also suggest that they started with Plan N at a low price to attract a bunch of new customers, possibly with the intent to increase rate and prevent customers from changing to lower cost plans.

This report was posted on Ripoff Report on 01/14/2013 04:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mutual-of-Omaha-Supplement/Omaha-Nebraska-68175/Mutual-of-Omaha-Supplement-Mut-of-Omaha-decided-the-Plan-N-was-not-profitable-raised-t-996847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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