- Report: #1040070
Report - Rebuttal - Arbitrate
Complaint Review: My Alarm Center
My Alarm Center3803 West Chester Pike Newtown Square, Pennsylvania United States of America
My Alarm Center My Alarm Center - worst customer service ever Newtown Square, Pennsylvania
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Most recently, I decided to cancel my service after the numerous headaches I have had over the past year. Of course, you have to call their toll free number to do this and are unable to do it online (even though you can sign up for their service online). I was met with resistance from the start, and after they were unable to convince me to stay (after a 15 minute pitch), informed me that I have to mail in a cancelation letter as they were unable to do it over the phone.
Complete sales nonsense, terrible customer service.
This report was posted on Ripoff Report on 04/02/2013 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/My-Alarm-Center/Newtown-Square-Pennsylvania-19073/My-Alarm-Center-My-Alarm-Center-worst-customer-service-ever-Newtown-Square-Pennsylvani-1040070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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