- Report: #840771
Report - Rebuttal - Arbitrate
Complaint Review: My American Movers, Inc
My American Movers, Inc15204 Stagg Street Van Nuys, California United States of America
My American Movers, Inc Movers were negligent and charged us way too much Van Nuys, California
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I did ALL THE PACKING, yet the movers charged for packing. They put mattress covers on, yet we did NOT want mattress covers on, they charged us for 12 rolls of tape, yet Rebecca was adamant that there would be NO charge for tape since I based my hiring decision on that as well. From 8:45 - 1:10 is roughly 4.5 hrs and 2:15 to 5:15 is 3 hrs. The took an hour long lunch break and told us we wouldn't be charged for that. However, we were asked to pay $818.04 for 8.5 hrs of work.
The fact that the movers were told the day before to bring their own tools and they did not on the day of our move shows lack of responsibility and professionalism. Also, we should not have to pay them for the time it took them to call around looking for tools. The fact that my husband had to use his own tools to disassemble and reassemble our furniture as well as load and unload the moving truck indicates that the movers should not be paid for the work my husband and I did.
I also gave them a detailed list of items and they are claiming we had more. We only had 1 bedroom set, 1 dining room table and a few others pieces. That's all.
This report was posted on Ripoff Report on 02/17/2012 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/My-American-Movers-Inc/Van-Nuys-California-91405/My-American-Movers-Inc-Movers-were-negligent-and-charged-us-way-too-much-Van-Nuys-Calif-840771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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