• Report: #900485

Complaint Review: My Computer Works

  • Submitted: Wed, June 20, 2012
  • Updated: Tue, June 26, 2012

  • Reported By: Tim M — Kemah Texas United States of America
My Computer Works
7975 North Hayden Rd., C-320 Scottsdale, AZ 85258 Internet United States of America

My Computer Works The sale people promise refunds if your computer is not repaired. They will not refund your money. Internet

*REBUTTAL Owner of company: Refund Issued

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DO NOT TRUST THEM!!! The sales people will lie to you by telling they will refund 100% of your money if they are not able to fix your computer. When you call back the sales manager (George) will tell you he will not refund your money. All they are capable of doing is down loading FREE antivirus software. If it doesnt fix the problem they will not refund your money.  They are complete frauds.

This report was posted on Ripoff Report on 06/20/2012 02:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/My-Computer-Works/internet/My-Computer-Works-The-sale-people-promise-refunds-if-your-computer-is-not-repaired-They-900485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Refund Issued

AUTHOR: Matt Bauer - (United States of America)

This was not a lie by a salesperson, but rather a miscommunication between our sales team and technical staff. We apologize for this and have issued a full refund. Transaction Details:

Transaction ID #4489045849
Refund Amount - $174.95

Once again, we apologize for the negative experience and hope to replenish your confidence in our company.

Sincerely,
Matt Bauer
My Computer Works, Inc.
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