• Report: #440621

Complaint Review: My Credit Health - Mini Credit Report - Privicy Matters - PM Identity

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  • Submitted: Fri, April 03, 2009
  • Updated: Mon, May 11, 2009

  • Reported By:Mount Holly Springs Pennsylvania
My Credit Health - Mini Credit Report - Privicy Matters - PM Identity
mycredithealth.com Internet U.S.A.

My Credit Health - Mini Credit Report - Privicy Matters - PM Identity 4 fraudulent charges to my card when signing up for thier services Internet

* : Agreement

*Consumer Suggestion: Must Read All Fine Print

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I signed up for what I thought was a service for $29.95 from My credit health.com, what I got was 4 charges on my card all on the same day.

My credit health $29.95
Mini credit report $14.95
Privicy matters $29.95
PM Identity $19.95

$94.80 worth of charges for a $29.95 service. When I called to cancel and have my money refunded, they had no idea who these other companies were and refused to credit my account, however the customer service agents had the other companies phone numbers handy to give me. How convienient!

Jeanette
Mount Holly Springs, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 04/03/2009 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/My-Credit-Health-Mini-Credit-Report-Privicy-Matters-PM-Identity/internet/My-Credit-Health-Mini-Credit-Report-Privicy-Matters-PM-Identity-4-fraudulent-charges-440621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1

Agreement

AUTHOR: Anonymous - (USA)

I had the exact same issue.  I was fortunate I only was charge 29.95 from mycredithealth.  However, I had called and thought I cancelled the account, so I wouldnt be charged for the free trail, but instead cancelled a privacy matters account that I didn't even know I signed up for.  Interesting how they posted the privacy matters phone number instead of the mycredithealth number for cancelation.   This isn't a matter of just reading the fine print this is delibrate scam by the mycredithealth company.   Do not use them. 
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#2 Consumer Suggestion

Must Read All Fine Print

AUTHOR: Wahm - (U.S.A.)

When registering for a service such as MyCreditHealth.com you must make sure that you read everything and make sure any boxes that have check marks in them are for a service you want in addition to the service you're signing up for. A lot of times there will be other services offered from different companies and a check mark is already in the box next to the additional service. If that box stays checked, you are signing up for that service also.

I'm sorry that happened to you. I hope this helps for future registrations on the internet.
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