• Report: #975033

Complaint Review: My Family Mobile

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  • Submitted: Wed, November 28, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: denise — Sedalia Missouri United States of America
My Family Mobile
Sedalia, MO. Internet United States of America

My Family Mobile I had my phone shut off for a month and still charged for the services even though they told me I would not be charged for these serviced. The phone was shut off from October 22 to Nov. 15. my accoun, Internet

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I was to be pro rate on my bill since the phone number 660 553 8249 was shut off on 10/22 and restored on 11/15. the account number is 850265339 and was charged for a full month and not prorated for the suspension when I had my phone stolen. I called on 11/21 requesting why the bill was the full amount. Was informed that I Denise Dore need to file a report to get it prorated as to what the company already told me twice that would happen. I asked on 11/21 adn 10/22 with comformation that my bill would not be the full amount.

This report was posted on Ripoff Report on 11/28/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/My-Family-Mobile/internet/My-Family-Mobile-I-had-my-phone-shut-off-for-a-month-and-still-charged-for-the-services-e-975033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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