• Report: #1035261

Complaint Review: My Fee Plan

  • Submitted: Sat, March 16, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: John — Parkton North Carolina
My Fee Plan
Internet United States of America

My Fee Plan recordaccount.com A real scam, avoid these businesses if you "surf" into them. Do your record searches elsewhere. Internet

*UPDATE Employee: Refund Follow Up

*UPDATE Employee: Refund Contact

*Author of original report: Further delay......

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Cancelled on 1/10/13 and was promised a credit of $19.95 in 7-10 workdays. Called again on 2/11/13 looking for promised credit and was told it was issued on 2/10/13. Here it is 3/16/13 and still no credit, have been given nothing but excuses and run arounds. This business in whatever name is a scam, rip off, fraud et al. If you happen to "surf" into a site connected to these businesses avoid them, surf away, save yourself from their aggravation.

This report was posted on Ripoff Report on 03/16/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/My-Fee-Plan/internet/My-Fee-Plan-recordaccountcom-A-real-scam-avoid-these-businesses-if-you-surf-into-them-1035261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Refund Follow Up

AUTHOR: KarmenJones - ()

Hello,

I just wanted to follow up to your post to ensure that you have received your refund for the charges that you have incurred. If you have not, I am more than happy to help you attain your refund. Please email me at manager@recordaccount.com and I will take care of any issues that you may have.

Best Regards

Karmen J. 

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#2 UPDATE Employee

Refund Contact

AUTHOR: KarmenJones - ()

Hello

We appreciate your feedback and apologize for the experience you had with our website and services. Please feel free to contact me via email at manager@recordaccount.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Karmen J.

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#3 Author of original report

Further delay......

AUTHOR: John - ()

3/22 Just called MyFee Plan again and again was told a refund/credit was processed on Feb 11. Now, they will "expedite" this to their supervisor to see where my credit is. I was asked to allow them "another" 7-10 days to investigate. What a rip off, avoid them and their businesses.

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