• Report: #965516

Complaint Review: My Tech Help for Samsung

  • Submitted: Tue, November 06, 2012
  • Updated: Tue, November 06, 2012

  • Reported By: rob — San Jose California United States of America
My Tech Help for Samsung
Internet United States of America

My Tech Help for Samsung They claimed to by a Samsung corporate entity, Internet

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I called this company because I was having some problems with my new Galaxy S3. They had me connect it to my computer and proceeded to do a diagnostics on it. After a few minutes they told me they found the problem and it would take 5-10 minutes to fix. They then told me it would cost $79+. When I asked them again if they were a direct Samsung tech support they assured me they were. I told them my phone was only 2 months old but they still insisted that it was not covered by a Samsung warranty. Instead I brought it to the Verizon store and it took the person there about 2 minutes to fix the phone-for free as she told me it was covered under the warranty.

This report was posted on Ripoff Report on 11/06/2012 01:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/My-Tech-Help-for-Samsung/internet/My-Tech-Help-for-Samsung-They-claimed-to-by-a-Samsung-corporate-entity-Internet-965516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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