• Report: #997167

Complaint Review: My fee Plan

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  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: bmyles — Houston Texas United States of America
My fee Plan
Internet, Utah United States of America

My fee Plan MY FEE PLAN WEB SITE SAID $1.00 FOR BACKGROUND BUT CHARGED ME 2 TIMES FOR $19.95 Internet, Utah

*REBUTTAL Owner of company: Customer Service

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Used this site for  one check background as they advertise for $1.  I was charge $19.95 and $1.00.I called bank and had to dispute the charge with myfeeplan.com which is a scam.   Received my bank statement and now their two charges of $19.95.   Call customer service  myfeeplan and a person asked if I want to closed my account, I said yes but I never open the account from the beginning. Both charges was unauthorized, this is a scam and false advertising.  

This report was posted on Ripoff Report on 01/15/2013 10:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/My-fee-Plan/Internet-Utah-/My-fee-Plan-MY-FEE-PLAN-WEB-SITE-SAID-100-FOR-BACKGROUND-BUT-CHARGED-ME-2-TIMES-FOR-19-997167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear bmyles,

I apologize for any inconveniences caused by these charges. If you could please email josh@myfeeplan.com I can return the money to your account. Again, please email me and I can get this taken care of immediately.

Thank you,
Josh F.
Customer Service Manager
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