• Report: #1001786

Complaint Review: MyFeePlan.com

  • Submitted: Wed, January 23, 2013
  • Updated: Thu, January 24, 2013

  • Reported By: Longpine — Nebraska United States of America
MyFeePlan.com
Internet United States of America

MyFeePlan.com Made unapproved charges to my credit card. Internet

*REBUTTAL Owner of company: MyFeePlan Customer Service

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I submitted a request for a search for a military record.  The fee stated was $1.00. The data was almost nil. My credit card was billed for $1.00. I paid it. Next day a charge of $19.95 appeared on my credit card statement with a identity of MyFeePlan.com and a telephone number 855 395 6394. I was never informed of this charge when I submitted my request for a search for the military record. I contacted my credit card company and registered a dispute. The next day, the $19.95 charge was removed from my credit card statement.

This report was posted on Ripoff Report on 01/23/2013 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyFeePlancom/internet/MyFeePlancom-Made-unapproved-charges-to-my-credit-card-Internet-1001786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

MyFeePlan Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Longpine,

I apologize for any problems cause with these charges. I would like to offer you a refund. Please email me at josh@myfeeplan.com and I can start the refund process immediately with some account information.

Thank you,

Josh F.
Customer Service Manager
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