• Report: #988239

Complaint Review: MyInfo1.com

  • Submitted: Fri, December 28, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: scammed in Kissimmee — Kissimmee Florida United States of America
MyInfo1.com
Internet United States of America

Myinfo.com Motor vehicle history report Charge of $1.00 for veh history report and found charges of $19.95 monthly on Cr. Card.  Internet

*REBUTTAL Owner of company: MyInfo1.com Customer Service

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I needed a DMV history report and was instructed to go on-line to Myinfo.com.  I used my credit card to pay the $1.00 fee.  I later found that a fee of $19.95 was charge to my Cr. Card account for the last 2 months.  


When I called 866-434-4253, I was asked if I wanted to be credited the Remaining Charges.. and cancel the account. I never knew I started an accounted. I asked to be credited the $19.95 X2, the representative refused.  I was then transferred to an automated recording to cancel and get a confirmation #. 

By the way, I never received the services that I originally went on line for. So I just found that I donated almost $40.00 to this scam and am now paranoid and will have to close this Cr. card out.

It's a SCAM...


This report was posted on Ripoff Report on 12/28/2012 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com-/internet/Myinfocom-Motor-vehicle-history-report-Charge-of-100-for-veh-history-report-and-found-c-988239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

MyInfo1.com Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Customer,

If you are indeed referring to MyInfo1.com (not MyInfo.com) please email josh@myinfo1.com and I can help refund any charges you are unhappy with. I apologize for any inconvenience or confusion with our DMV services and would like to fix the situation for you.

Regards,
Josh F.
Customer Service Manager
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