• Report: #999670

Complaint Review: MyInfo1.com

  • Submitted: Sat, January 19, 2013
  • Updated: Fri, February 26, 2016

  • Reported By: Fern — Eureka California United States of America
MyInfo1.com
Internet United States of America

MyInfo1.com 'Alex' in customer service Ensnared by fake U.S. Census site, Internet

*REBUTTAL Owner of company: CS Response

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I wish I had known about your site before I got ensnared by this fraud.  Reading the 23 other complaints, I realize that what I experienced is common.  I just got off the evil website's chat line with 'Alex' and I am supposedly getting a refund of my Visa card charge, but I see from other complaints that I shouldn't count on this.  

I wound up at this website (the fraudulent one) while attempting to do some genealogical research on another website called CensusCalifornia, which I guess just funnels money to MyInfo1.  Like the others who have complained, I got no information whatsoever, after an elaborate "search and download" process. I'm worried now, because these people have my credit card number, and they appear to be totally unscrupulous.  I will update my complaint if my credit card is charged.

Thank you for the service you provide.


This report was posted on Ripoff Report on 01/19/2013 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com/internet/MyInfo1com-Alex-in-customer-service-Ensnared-by-fake-US-Census-site-Internet-999670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

CS Response

AUTHOR: JoshCustomerService - (USA)

Dear Fern,

Please email josh@myinfo1.com and I can offer you a full refund of the services rendered. I apologize for any inconvenience but I would like to fix this for you right away.

Thanks,

Josh F.
Customer Service Manager
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