• Report: #970841

Complaint Review: MyInfo1.com

  • Submitted: Sun, November 18, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: Kate — Broomfield Colorado United States of America
MyInfo1.com
Internet United States of America

MyInfo1.com Offer report for $1.00 and charge $19.95 Internet

*REBUTTAL Owner of company: From MyInfo1.com

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They offer a basic report for $1.00 (plus other more expensive reports), and if you buy it (the $1.00 version) they charge you $19.95. When you contact them they very pleasantly issue a refund and close your account, but are very clearly counting on their customers not noticing and/or not bothering.

This report was posted on Ripoff Report on 11/18/2012 12:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com/internet/MyInfo1com-Offer-report-for-100-and-charge-1995-Internet-970841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

From MyInfo1.com

AUTHOR: JoshCustomerService - (USA)

Hi Kate,

Please send me an email at josh@myinfo1.com and I can help you get the information you need. We can either process the report you're looking for correctly or I can provide you with a full refund of the services. Our customer chat and phone number at 1-866-434-4253 are also available 24/7 if you'd prefer to contact us that way. Again please send me an email at josh@myinfo1.com and I can help you right away.

Kind Regards,

Josh F.
Customer Service Manager
MyInfo1.com
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