• Report: #968557

Complaint Review: MyInfo1.com

  • Submitted: Tue, November 13, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: MissTiffany — Austin Texas United States of America
MyInfo1.com
Internet United States of America

MyInfo1.com What does MyInfo1.com do? MyInfo1.com was created to serve the needs of consumers looking for a fast, safe and convenient way to purchase vehicle history, driving records, warrant check or public rec, Internet

*REBUTTAL Owner of company: For A Full Refund Email Josh@MyInfo1.com

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Web site offers personal driving record, backround checks, and phone/email searches for ONLY $1. Nowhere is listed any other information about additional charges. Once information is entered, and credit card info is given, a $19.95 charge appears on your credit card immediately, with no notification or explanation. Upon calling immediately to cancel this charge, their customer service already ansers asking if you are calling about a over charge! I was given a cancellation number and told I would be refunded.

Again, no explanation for the charge except a "membership" I had bought. They know they are fraudulent because when calling customer service, the very first recorded option is to dispute a $19.95 charge on your credit card. I received no refund for 14 days, until I contacted them again today. I too was scammed by this company. The website stated that you only had to pay $ 1 for inmate info. This was a lie. Of course, anything that sounds too good to be true, usually is. When I got my checking account statement, it said they charged me $ 19.95. This is totally crazy. How do these companies get away with scamming people left and right? They should be shut down. Don't fall for this offer.

This report was posted on Ripoff Report on 11/13/2012 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com/internet/MyInfo1com-What-does-MyInfo1com-do-MyInfo1com-was-created-to-serve-the-needs-of-consu-968557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

For A Full Refund Email Josh@MyInfo1.com

AUTHOR: JoshCustomerService - (USA)

Dear MissTiffany,

Jail inmate records is just one of the public records services we offer at MyInfo1.com. We apologize if you you did not receive your report or if you have been cause any inconvenience. Please email me at josh@myinfo1.com for any questions regarding what you signed up for or a refund request. Again, please send me an email and I can work with you to rectify your grievance.

Kind Regards,
Josh F.
Customer Service Manager
MyInfo1.com
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