- Report: #976842
Report - Rebuttal - Arbitrate
Complaint Review: MyInfo1.com
MyInfo1.comInternet United States of America
Myinfo1.com Car info.com Deceptive billing practice, VIN reports are worthless, complete SCAM Internet
*REBUTTAL Owner of company: CS Comment
*Consumer Comment: Scam! Same thing happened to me..
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I ordered a VIN report for a vehicle that was advertised as costing $1. I received an emailed invoice for $1 with a link to the VIN report. The report turned out to be pretty lame and not useful, but I figured what should I expect for $1. But then later while checking my credit card charges on line, I discovered I was charged the $1 I had authorized and a separate charge of $19.95 which I did not authorize. When I contacted myinfo1.com customer service, they claimed I signed up for additional service. But I did not, and I also point out, Myinfo1.com sent a receipt for $1 but did not issue a receipt for $19.95, so the only reason I caught them was because I checked my credit card account online and saw the charge had been made. Their customer service claims they will refund my money, I have to wait to see if that happens, but in effect, it still is a deceptive sales practice as I did not sign up for additional services and they did not send any notice of the second charge. The fact crook am artists give the stolen money back when caught does not make it any less a scam.
This report was posted on Ripoff Report on 12/02/2012 05:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com/internet/Myinfo1comnbsp-Car-infocom-Deceptive-billing-practice-VIN-reports-are-worthless-comp-976842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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