• Report: #969898

Complaint Review: MyInfo1.com

  • Submitted: Thu, November 15, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: kwanjang — Woodhaven Michigan United States of America
MyInfo1.com
Internet United States of America

myinfo1.com  deceptive. misleading. poor excuse for a service.Internet

 

*Consumer Comment: no refund issued

*REBUTTAL Owner of company: From MyInfo1.com

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myinfo1.com was a frustrating scam. It was misleading and deceptive. The $1.00 charge was only to charge additional costs AND did not deliver what it was supposed to purchase. There was no report to view as indicated. Clicking on the icon for chat or assistance was futile. Do not use. I will monitor my card as I expect some odd charge.


This report was posted on Ripoff Report on 11/15/2012 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/MyInfo1com/internet/myinfo1comnbsp-deceptive-misleading-poor-excuse-for-a-serviceInternetnbsp-969898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

no refund issued

AUTHOR: RipoffReportisaScamToo - (USA)

my experience with your company is that you promise a refund but don't actually do it.
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#2 REBUTTAL Owner of company

From MyInfo1.com

AUTHOR: JoshCustomerService - (USA)

Hello Kwanjang, 

I apologize for any inconvenience that may have occurred using MyInfo1.com services. Please email me immediately at josh@myinfo1.com to receive a full refund of the charges or to get your report in full. Our customer service chat is also available 24/7 on our website and you can also call 1-866-434-4253 to speak with a representative directly. We deal with thousands of customers daily so we can happily aid you with your concern. Again please email in at josh@myinfo1.com to get help right away.

Thank you,
Josh F.
Customer Service Manager
MyInfo1.com
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