• Report: #994216

Complaint Review: MyInforBill.com

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  • Submitted: Wed, January 09, 2013
  • Updated: Fri, February 15, 2013

  • Reported By: joco — Mathis Texas United States of America
MyInforBill.com
MyInfoBill.com Internet United States of America

MyInforBill.com Deceptive , Internet

*Author of original report: Refund

*REBUTTAL Owner of company: Refund - Myinfobill.com

*Author of original report: follow up..

REBUTTAL BOX | Respond to this Report!

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I was also looking for information on a particular property and this company says I can get this kind of information for $1.00. I figured intro price or promotion, sounds good. Bank statement shows charge of $1.00 and then $19.95. And speaking to customer service about cancelling, I find out there were more $19.95 charges automatically coming. Not what I expected at all. I may have used their services more if they would be up front with everything. Customer service says they have cancelled everything, but I am sure that first $19.95 is down the drain. Lesson learned. DO NOT USE THIS SERVICE!!!!!!!

This report was posted on Ripoff Report on 01/09/2013 04:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/MyInforBillcom/internet/MyInforBillcom-Deceptive-Internet-994216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Refund

AUTHOR: joco - (United States of America)

SUBMITTED: Friday, February 15, 2013

I did receive the refund, but because I complained more than once. Others will not do this and will never get their money back. Your practice is deceptive and immoral. I still recommend to everyone not to even visit your website. If there was a way to lock it out from the public I would. People are looking for a service like yours, there is no reason for you to operate in this manner. Be honest and upfront and you will get customers.
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#2 REBUTTAL Owner of company

Refund - Myinfobill.com

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Friday, February 15, 2013

Dear Joco,

We apologize for any problems caused by these charges. Please email manager@myinfobill.com and we will offer a full refund to your account and stop any other withdrawals.

Kind Regards,
Customer Support 
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#3 Author of original report

follow up..

AUTHOR: joco - (United States of America)

SUBMITTED: Thursday, January 17, 2013

Still no refund of the $19.95 as the customer service rep said would happen. I got ripped off, don't let it happen to you!
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