• Report: #581988

Complaint Review: MyPayless Painting

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  • Submitted: Wed, March 17, 2010
  • Updated: Tue, December 04, 2012

  • Reported By: bj02009 — Nothern VA Virginia United States of America
MyPayless Painting
Internet United States of America

MyPayless Painting Jose Terrible quality work, terrible clean up. Internet

*General Comment: My PayLess Painting - Great experience 3/16/13

*Consumer Comment: My payless painting .com

*REBUTTAL Owner of company: clarify notice

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I had found MyPayless Painters on craigslist through the household section and decided to give them a try.   Having spent a great deal of prep time on the drywall, I just couldn't motivate myself to actually do the painting.  That being said: the two foremen (Foreman #1 and Jose) showed up with a crew the same day and did an AWESOME job.   The one foreman (not Jose) was very concerned with my happiness and went above and beyond my expectations.

Fast forward 2 months later:  I had spent a GREAT deal of time and money in remodeling a bathroom.  All that was left was a skim coat of drywall and paint.   I had the estimator come back (foreman #1) and communicated this to him as best I could (he did not speak very good english).   Days later, the company owner (Jose) showed up and started work on my bathroom.   Hours later, it was a mess.   The wall was extremely lumpy (he did no sanding of his wall patches) and it looked like hell.  I had him re-do the wall.  Upon a second attempt the wall looked better, but still was not sanded OR flat.  He then said he had to get going because traffic was going to be bad.   I had to cut my losses and later had to bring in a REAL painter/drywall specialist to fix the bathroom.

That was not the end of my nightmare.   Jose managed to get paint all over my brand new tub (textured bottom), paint on the tiles, spackle in my newly plumbed drains.    He then used my utility sink to clean his paint supplies and left paint all over the sink and my floors.  None of this was cleaned up and was left for me to clean.

I lucked out the first time, but I warn any consumer or craigslist user to think twice before hiring this crew.

This report was posted on Ripoff Report on 03/17/2010 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyPayless-Painting/internet/MyPayless-Painting-Jose-Terrible-quality-work-terrible-clean-up-Internet-581988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

My PayLess Painting - Great experience 3/16/13

AUTHOR: cdv0303 - ()

I found My PayLess Painting through Craigslist as well and my experience with them this past weekend was great.  After going through a pretty thorough process of getting estimates and vetting various companies I decided to give Carlos Andia and My PayLess Painting the green light, and Im very glad I did.  We contracted them to paint 6 rooms, a few ceilings and also do some drywall work in a couple places.  From start to finish I couldnt have asked for a more direct and honest experience. 
 
Their estimate was certainly one of the more aggressive estimates we received, so naturally our concern was that the quality of work might not be as good as some of the other companies we considered but our concern was quickly put to rest and were very happy to have gotten the work done at a reasonable price. 
 
Theres no doubt that when we need any paint work done in the future my first (and hopefully only) call will be to Carlos Andia and his team.  In addition to Carlos being a very solid guy, the entire team that came out to my house was polite and courteous.  I cant speak to the initial negative review that is listed here but I have a hard time believing that Carlos and his team do anything but superb work and with great customer service and care.  

Attached are a couple pictures just to give everyone a sense as to how the end product looks.  
 
CV
Leesburg, VA
Work date 3/16/13  
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#2 Consumer Comment

My payless painting .com

AUTHOR: AC - (United States of America)

I have only had very good experiences with My payless painting.  I also got them off of Craigs list, following serveral estimates that seem very expensive.  Mr. Andia, the owner of the painting company, gave me a bid that was a fraction of the cost of the other three estimates. The job was done well. The house was left clean and neat and the staff were very nice.  I was happy enough that I hired My payless for a second job at an investment property that I own it was also done well.

AC
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#3 REBUTTAL Owner of company

clarify notice

AUTHOR: Carlos Andia - (USA)

First of all i want toclarify that mypayless painting is an honest company and at this moment jose is not working with the company since february 2010. in the event that explain this customer he mentioned jose as the owner but mypayless painting didnt take care this unsatisfied customer. maybe jose take care the customer by himself. i apologize for this misunderstanding and mypayless painting just want to explain how jose may contact the unhappy costumer. we appreciated the report but at the same time we have the right to clarify the event. our loyal customers could guarantee our job. they recognize us as an honest and fair company.

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