• Report: #168460

Complaint Review: Mydv

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  • Submitted: Mon, December 19, 2005
  • Updated: Mon, December 19, 2005

  • Reported By:Worcester Europe
Mydv
mydv.co.uk Internet U.S.A.

Mydv.co.uk ripoff - but got my money back! Internet

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After ordering a PSP on 21/11... I immediately tried to contact mydv (as I had mistakenly ordered 3!). Alarm bells rang when I had no response to my emails.. and could never get through on the phone (voicemail box full!). I reported mydv to my local trading standards office http://www. tradingstandards.gov.uk/
and called my credit card company (lloydstb). I had to write to them (address supplied by card customer services. its a PO BOX). They then sent me a form and asked me to send some details.. (Invoices etc) you can login to mydv and print these off! Within less than a week of receiving the completed form/details Lloydstsb has cancelled the charge for 3 PSP's (over 500).

Hopefully your card company will be as good... although I hear it can take up to 30 days! Good luck, dont let mydv spoil your Christmas!

Anthony
Worcester
United Kingdom

This report was posted on Ripoff Report on 12/19/2005 05:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mydv/internet/Mydvcouk-ripoff-but-got-my-money-back-Internet-168460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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