- Report: #1026488
Complaint Review: Myfeeplan
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| Myfeeplan
Internet United States of America |
|
Myfeeplan Genealogy search , Internet
*Author of original report: Genealogy research misunderstanding
*REBUTTAL Owner of company: Myfeeplan.com Customer Support
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At the Geno 2.0 website there was a block for a free genealogy search. Clicked on it and made a search for a John (farily common surname) and was informed I would have to pay $1.00 just for the search in order to obtain my credit card info. There was a wait while they searched the universe and then they informed me the download would be $19.95 so I refused the download since it was probably worthless and was informed there would be no charge. On my credit card statement they charged $1.00 also $19.95. I refuted the charge to my credit card company and they found in my favor. Reliable companies normally give a summary of their findings before one must purchase.
This report was posted on Ripoff Report on 03/10/2013 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Myfeeplan/internet/Myfeeplan-Genealogy-search-Internet-1026488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Genealogy research misunderstanding
AUTHOR: Old Timer - (United States of America)
SUBMITTED: Tuesday, March 12, 2013
#2 REBUTTAL Owner of company
Myfeeplan.com Customer Support
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Tuesday, March 12, 2013
We think there might have been some sort of misunderstanding. We would like to clear up the confusion and resolve any issue and make you happy. We suggest you to kindly shoot a quick email at manager@myfeeplan.com for any issues you might have..
Best regards
Customer Support
