- Report: #1026488
Report - Rebuttal - Arbitrate
Complaint Review: Myfeeplan
Myfeeplan Genealogy search , Internet
*Author of original report: Genealogy research misunderstanding
*REBUTTAL Owner of company: Myfeeplan.com Customer Support
At the Geno 2.0 website there was a block for a free genealogy search. Clicked on it and made a search for a John (farily common surname) and was informed I would have to pay $1.00 just for the search in order to obtain my credit card info. There was a wait while they searched the universe and then they informed me the download would be $19.95 so I refused the download since it was probably worthless and was informed there would be no charge. On my credit card statement they charged $1.00 also $19.95. I refuted the charge to my credit card company and they found in my favor. Reliable companies normally give a summary of their findings before one must purchase.
This report was posted on Ripoff Report on 03/10/2013 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Myfeeplan/internet/Myfeeplan-Genealogy-search-Internet-1026488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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