• Report: #302051

Complaint Review: MyiProducts IMail

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  • Submitted: Mon, January 21, 2008
  • Updated: Mon, January 21, 2008

  • Reported By:San Francisco California
MyiProducts IMail
24078 Greenway Street Forest Lake, Minnesota U.S.A.

MyiProducts IMail obtained my personal contact information via a website designed to offer discounts to nationwide restaurants Forest Lake Minnesota

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While reviewing my December AT&T phone bill, I noticed a page with a billing logo from ESBI (Enhanced Services Billing, Inc). The description named MyiProducts iMail Voicemail, with a monthy fee of $14.95. There was an telephone number to contact for questions.

When I called this number, I spoke to a representative who told me that I'd signed up for this service which also included a personal 800 number for my use. I told her that I never signed up for this service and she mentioned an offer for $1,000 off of restaurant bills, which I did sign up for.

I asked her to send me proof of my signing up and was sent a page with my personal information on it and three e-letters: 1) confirming my order, 2) a welcome letter and 3) a letter of insturctions on setting up my voicemail.

I later spoke to another rep because I did not sign up for this service since I already had a voicemail machine. This rep said the offer form had be 'traced back' to my computer address and maintained that although I was going to get refunded for the Decmeber charge of $14.95, I would not be refunded for the past two charges from October and November.

The Better Business Bureau shows a negative rating and the company is not a member.

Claire
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 01/21/2008 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/MyiProducts-IMail/Forest-Lake-Minnesota-55025/MyiProducts-IMail-obtained-my-personal-contact-information-via-a-website-designed-to-offe-302051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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