- Report: #579068
Report - Rebuttal - Arbitrate
Complaint Review: Mypoints
Mypoints Will not respond to my request for points I earned, Internet
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I am a member of Bzzagent and they sometimes give you mypoints for frogpond things .
Well I always checked the accept button right away ,never giving it a second thought of what this Mypoints was.
Then one day I was reading another forum board about it was then I realized what those points were to be for .
So I checked out mypoints and I never saw the points I earned from bzzagent anywhere in my account .
I emailed them but I only got a generic response saying I had not connected my Bzzagent to mypoints and to contact bzzagent .
So I emailed Bzz and asked and they informed that I was connected and should have 236 points from them in my account .
I then emailed mypoints and told them this info
All I ever get from mypoints is these auto replies .They keep saying that either I am not connected and its bzz 's problem or to click through something and contact about the specific transaction .
I have been trying to get these points since January with no luck .
Plus even though they say it will take x number of days they still never reply .
I even copied the email I got from bzz proving that they said I was attached and I get a generic email from mypoints.
I am at a loss I cannot find a phone number to get this cleared up .
Is there a mailing address ?
I do not know how to get them to stop sending generic replies and get a real answer .Any ideas ?
This report was posted on Ripoff Report on 03/06/2010 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mypoints/internet/Mypoints-Will-not-respond-to-my-request-for-points-I-earned-Internet-579068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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