- Report: #1012517
Complaint Review: Mystery Shopper Providers Association of North America
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| Mystery Shopper Providers Association of North America
Internet United States of America |
|
Mystery Shopper Providers Association of North America This is an association of mystery shoppers that is to grant you either a silver or gold certification/or both after you pay them. Internet
*Consumer Comment: Good Experience with MSPA
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I purchased the Silver certification course and passed. I received an email with my certification code. Every mystery shopping company that I contract to does not recognize my certification. I contacted MSPA and they said it was because they have changed internet system provider.
So I applied to become a Gold certified mystery shopper. I paid $75.00 for this test. I was sent two DVDs which was the recorded workshop for this test. After I watched this DVD, I was to access the test. I did access the test which was 50 questions. Halfway through the test I received this weird message, and lost contact with the test. After many emails, I sent MSPA a copy of the message I received. They replied it must be a virus and they had it fixed.
They give you 3 times to pass the test. I went through the test the first time, and they said it would be scored by an official of MSPA and I would get the results in 2 or 3 days. But as soon as I finished the test, it told me I had failed. So I took it again. Again, it told me I failed. Again, 3rd time, I failed.
OK, I know something is wrong, not that I am so smart that I can't fail, but things are not adding up. So it let me continue to take the test, even after 3 tries. So I answered the test questions, (50) with the same answers, and it gave me a different number missed each time. I sent them an email explaining all this, but they will not reply to me.
Bottom line, the Silver certification is not recognized, and the Gold test leaves you out of $90.00.
This report was posted on Ripoff Report on 02/11/2013 04:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mystery-Shopper-Providers-Association-of-North-America/internet/Mystery-Shopper-Providers-Association-of-North-America-This-is-an-association-of-mystery-1012517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Good Experience with MSPA
AUTHOR: lrford1971 - (United States of America)
SUBMITTED: Thursday, February 14, 2013
