- Report: #461035
Report - Rebuttal - Arbitrate
Complaint Review: N1 Wireless
N1 WirelessN1wireless.com Nationwide U.S.A.
N1 Wireless Sold Me A Phone That Didn't Work As Promised Internet
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2. After 5 days I e-mail customer support to ask where my phone is. Nobody replies. I call and get voicemail.
3. Phone arrives the day before I leave for the UK and six after ordering.
4. I arrive in the UK and the phone wont work on my SIM card for the T-Mobile network.
5. I e-mail customer support and never get a reply.
6. I buy a new SIM card for approx. $15 for the Orange network - it doesn't work either.
7. I borrow and try out a Vodaphone SIM card from a friend - the last of the big 3 carriers in the UK. That doesn't work either.
8. I get home and e-mail N1 Wireless and get no reply.
9. I call and eventually get to speak with somebody. I am told that sales don't know whether phones will work overseas and I should have spoken with technical. Why didn't sales tell me that?
10. I send the phone back at my expense and spend another $5 on shipping and insurance.
11. N1 refund me $39.99 after I have spent over $90 in total and the original cost was $70.99
12. I e-mail asking for an explanation and get no reply.
This report was posted on Ripoff Report on 06/12/2009 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/N1-Wireless/nationwide/N1-Wireless-Sold-Me-A-Phone-That-Didnt-Work-As-Promised-Internet-461035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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