• Report: #843912

Complaint Review: N2News

  • Submitted: Fri, February 24, 2012
  • Updated: Tue, October 09, 2012

  • Reported By: shonna — Florida United States of America
N2News
Internet United States of America

N2News N2news ripp off my 12.99 Internet, Internet

*UPDATE Employee: More misinformation

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I have bought subscription from N2news.com on the 22 feb2012 only to be ripp-off out my 12.99 on they home page they have all receiver files are up and working only to lure people to joined there site. they have different packages but i think let me do the cheapest. i was lucky i go with the cheapest because they have no files. they lie to lure people to joined there site. i filed a case with them with Paypal and now they have block me out from the  site. so i buy subscription that i cant even access there page or use .am urging people be aware of this site don,t. buy there membership because they have no files. they are just a bunch of  liars and theft.

This report was posted on Ripoff Report on 02/24/2012 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/N2News/internet/N2News-N2news-ripp-off-my-1299-Internet-Internet-843912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

More misinformation

AUTHOR: twhiting9275 - (United States of America)

"they have all receiver files are up and working "
We have never advertised that 'all receiver files are up and working' at all. This is misinformation

"i filed a case with them with Paypal and now they have block me out from the  site"
This is standard. You can't go back to a merchant after you've filed (fraudulently) charges against them with your credit card company. That is a no-no. When you signed up, you agreed that no refunds would be provided, whatsoever. We have never waivered from that at all.

The reason for 'no refunds' is simple. We provide a SERVICE for individuals. One of the most popular scams out there from the consumer side is to pay for service, get the service provided, and then launch a chargeback, or demand a refund. We have plenty of staff willing and able to assist you with your FTA device. You not wanting to get assistance is not our problem.

N2news has been in business for 10 years now. We are continuing to profit, not illegally, but through customer growth. We don't mislead anyone, and will happily provide assistance to ANY members. We even give a pretty decent rundown of what our support forums have, BEFORE you sign up. Would just any company do that?
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