- Report: #843912
Complaint Review: N2News
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*UPDATE Employee: More misinformation
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This report was posted on Ripoff Report on 02/24/2012 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/N2News/internet/N2News-N2news-ripp-off-my-1299-Internet-Internet-843912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
More misinformation
AUTHOR: twhiting9275 - (United States of America)
SUBMITTED: Tuesday, October 09, 2012
POSTED: Tuesday, October 09, 2012We have never advertised that 'all receiver files are up and working' at all. This is misinformation
"i filed a case with them with Paypal and now they have block me out from the site"
This is standard. You can't go back to a merchant after you've filed (fraudulently) charges against them with your credit card company. That is a no-no. When you signed up, you agreed that no refunds would be provided, whatsoever. We have never waivered from that at all.
The reason for 'no refunds' is simple. We provide a SERVICE for individuals. One of the most popular scams out there from the consumer side is to pay for service, get the service provided, and then launch a chargeback, or demand a refund. We have plenty of staff willing and able to assist you with your FTA device. You not wanting to get assistance is not our problem.
N2news has been in business for 10 years now. We are continuing to profit, not illegally, but through customer growth. We don't mislead anyone, and will happily provide assistance to ANY members. We even give a pretty decent rundown of what our support forums have, BEFORE you sign up. Would just any company do that?
