- Report: #63198
Report - Rebuttal - Arbitrate
Complaint Review: NADN
NADN4330 S. VALLEY VIEW BLVD, SUITE 114 LAS VEGAS, Nevada U.S.A.
NATIONAL AUDIT DEFENSE NETWORK Ripoff Business from Hell LAS VEGAS Nevada
*Consumer Comment: Update on NADN
I called NADN immediately & informed them that my husband & I would like to relinquish our memebership with NADN & wanted our money back. They told me that I had to fax them a request which I did immediately after getting it notarized & sent certified. The date that I faxed it and also mailed it was Jan. 30, 2003. Then on Sat. Feb. 8,'03 @ approx. 4 p.m. (eastern time) a man from NADN called & sasid that they could refund my $1412.62 but that they could not refund the $2995 for the web site becuase I hadn't contacted them within 72 hours.
I told him the following:
1. I never ok'd them to take the money out unless and until I spoke with my husband & that they were supposed to call me back to find out what my husbands answer was. My husband said definitely not.
2. I was never infromed about a 72 hr. waiting period for rejecting the web site & furthermore when I realized that they'd taken the money out I immediately called & said we didn't want to be involved with thier company then and only then did they tell me to send a fax requesting that I relinquish my membership with their company.
When I informed him of the above items he said that I would get a package to return thier merchandise.
Since that day they have only re-imbursed the $1412.62 from my credit card.
I have called at least 35 x's or more in the last 6 months.
I have talked with Bob Cooper, Chris Cotner and Jennifer, Adam, Louis, Josh. They all said that my refund was in Process and To this day I still haven't received it.
Around June 13 I called and talked with Jennifer, again. She said that they have a new system where if a client hasn't received a refund within 60 days that they send it to a search system and that they will kick it out and process it within 72 hours. Well, it's been several 72 hours and still I haven't received anything.
This report was posted on Ripoff Report on 07/09/2003 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/NADN/LAS-VEGAS-Nevada-89103/NATIONAL-AUDIT-DEFENSE-NETWORK-Ripoff-Business-from-Hell-LAS-VEGAS-Nevada-63198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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