- Report: #743256
Complaint Review: NATIONAL CITY BANK - PNC BANK
| NATIONAL CITY BANK - PNC BANK 4022 5th Ave
Pittsburgh, Pennsylvania United States of America |
|
NATIONAL CITY BANK - PNC BANK is a nightmare changed my account type during transfer will find a way to sue. Pittsburgh, Pennsylvania
*Consumer Comment: Malfunction? It's ILLEGAL!!
*Consumer Comment: Shouldn't be charged a fee from a fee...
*Author of original report: ok i am done with this
*UPDATE Employee: Here are the facts, apparently you should check them out
*Consumer Comment: Really?
*Author of original report: no your wrong!
*UPDATE Employee: WRONG WRONG WRONG
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It winds up you have to have a direct deposit of 400.00 or more in order not to accrue charges. if you dont then you get chared 36.00 a day! i called pnc after he was negative 84.00 and was told it was his fault and he had to pay it and will continue to fight this tooth and nail till this gets resolved if he had free checking in one place it should have transferred to the other! they are rude and nasty and like to issue threats but i will get his money back some how.
This report was posted on Ripoff Report on 06/20/2011 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/NATIONAL-CITY-BANK-PNC-BANK/Pittsburgh-Pennsylvania-15213/NATIONAL-CITY-BANK-PNC-BANK-is-a-nightmare-changed-my-account-type-during-transfer-wil-743256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Malfunction? It's ILLEGAL!!
AUTHOR: Robert - (USA)
SUBMITTED: Tuesday, August 30, 2011
If this is what happened it is ILLEGAL. The new banking/overdraft laws that went into effect LAST AUGUST state that such an overdraft fee caused by an account service fee is ILLEGAL!
Bring this to their attention and let them know that you will report this to the Controller of the Currency and FDIC as well as your State banking commission if they do not correct and credit your account appropriately.
Good luck.
#2 Consumer Comment
Shouldn't be charged a fee from a fee...
AUTHOR: Kdtsmom - (United States of America)
SUBMITTED: Monday, August 29, 2011
#3 Author of original report
ok i am done with this
AUTHOR: Lynne1961 - (USA)
SUBMITTED: Tuesday, August 23, 2011
#4 UPDATE Employee
Here are the facts, apparently you should check them out
AUTHOR: Kdtsmom - (United States of America)
SUBMITTED: Tuesday, August 23, 2011
my fiance and i open our accounts the same day and we both have paperwork that states it is a free interest checking account so how am i wrong?
You can open any product you wish and have it converted at any time.
i do not appreciate you attacking me over this.
I do not appreciate you making false statements when it's clear you do not understand how financial insitiutions work.
we have the paperwork and the booklets that state it was a free checking account we both had deposits of 500.00 or more every two weeks so why didnt we both get transferred to the workperks account type.
Having direct deposit over $400 doesnt automatically transfer you account to WorkPerks. Again, WorkPerks is a National City product. You cannot be placed into it by PNC. If you're accoutn was converted to WorkPerks it happed while the account was at National City. If it was done without your knowledge, it was a National City employee who did the transfer, but you're bashing PNC for something the OLD bank did?
also he had 283.00 in his account before he lost his job and didn't touch it. he got unemployment and it went on a card so pnc decided to take the money out of his account every day he did not have a depost so again i say check your facts
so you are telling me that PNC charges you everyday you do not make a deposit to your account? Wow... seems like the line at the bank would be out the door if you had to make a despoit EVERYDAY or else you were charged a fee. If you are negative, you are charged a fee. If you are not meeting balance requirments, you will be charged a service fee MONTHLY. You are sent a statement of the account MONTHLY and if you had bothered to open it, you would have seen it. For an account with $283.00 to fall negative from MONTHLY service fee's it would take 28 months. If you didnt open a statement for 2 years and 4 months, that you're own fault. You were sent notification of your account monthly.
Also, I might add... if your account is NEGATIVE (you spend more than you had) you will not only be accessed a $36 overdraft fee, AFTER 5 DAYS OF OEVRDRAFT you will accrue a $7/day fee for up to 14 days that your account remains overdrawn. That's only $98... not sure how you do your math. But you said they took money out EVERDAY when the account was positive. Maybe you ought to check the facts :)
the are trying to harrass us to this day
If you're account was negative and charged off, it's debt collectors who are harassing you. PNC sells your debt to collection agencies. They are harassing you, bill collectors are harassing you for the money that is owed to the bank.
.and i have a lawyer who is helping us take them on as well as 433 other people this has happened to in my area.
Oh, you have a lawyer, do you? So you are paying more than $2000 in legal fees to bring a case against PNC over $283? That makes perfect sence, being as that this entire issue is you're inability to keep $2000 in a checking account to avoid a service fee.
i was putting this up to find others who had this problem.
433 other people who had a service issue with National City who think they are going to burn PNC for it. PNC is not National City. They bought them out, it was not a merger. It was a takeover. Those building and accoutns are PNC accounts now. National City does not exsist. PNC is not responsible for National City's wrongs. (assuming National City was actually wrong)
i hope you have a nice day.
This is a friendly conversation about how the banking industry works, not a personal attack. You cant expect to dish out a boat load of critism without being able to accept a little in return. Take care.
my fiance and i open our accounts the same day and we both have paperwork that states it is a free interest checking account so how am i wrong?
- Read the paperwork you have. I would bet that there is something in the paperwork that says they have the right to change the terms including the requirements and/or fees for the account. When they transferred the accounts I would bet that you got new terms, but either ignored them thinking your original terms overrode the changes, or just thought it was junk mail and tossed it. Unfortunately it doesn't change the fact that the terms did change.
If I was to also guess, I would bet that neither of you use a written register to track your account. You just use your debit card and let the bank tell you when you are out of money. But if you do even if you did not "opt-in" to Overdraft protection there are still ways you can overdraft.
i have a lawyer who is helping us take them on as well as 433 other people this has happened to in my area
- Good luck but if this lawyer is charging you even a penny you are getting Ripped off, but not by the bank.
#6 Author of original report
no your wrong!
AUTHOR: Lynne1961 - (USA)
SUBMITTED: Monday, August 22, 2011
#7 UPDATE Employee
WRONG WRONG WRONG
AUTHOR: Kdtsmom - (United States of America)
SUBMITTED: Monday, August 22, 2011
1. Your checking account IS exactly as it was at National City, and you were in the WorkPerks plan at National City and getting direct deposit of $400 or more and thats why you weren't charged a service fee. I can assure you this because the only way you would be in WorkPerks at PNC is if it were grandfathered in on your account from National City. The WorkPerks program was a NationalCity product, not a PNC product. Had you stopped your direct deposit at National City, you would have been charged a service fee then as well.
2. You're monthly service fee is between $10-$12 (depending on which market you are located in) and is only charged if you do not meet your balance requirements or stop your direct deposit. You said so yourself, the direct deposit stopped, and you did not meet the balance requirements, so you are admittedly not meeting the criteria to avoid the service fee.
3. the $36 fee is a result of you overdrafting your account. You spent more money than you had, the bank charges you $36 each time you do that. They $36 each day you talk about is a result of you spending more money then you have everyday. Simple solution, learn how to balance a checkbook. Quit spending money you dont have!
4. Back when you orginally opened your checking account you were given a booklet of disclosures that outlined how a checking account worked and all the possible fee's that could be accessed and why. You signed a contract stating that you have recieved disclosures and you have read them and agree to them... ask the bank to show you were you signed this... they have online access to it and i'm sure they would love to shove it in your face. You agreed to it! If you are in the habit of signing contracts without knowing what you are agreeing to, thats you're own stupidity.
5. Go ahead and try to find a lawyer who will even listen to this nonsence. PNC does not issue threats, they simply told you that he is responsible for paying back the banks money that he spent when he didnt have enough. I dont see that as threatning.

