• Report: #810271

Complaint Review: NCH software

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  • Submitted: Fri, December 16, 2011
  • Updated: Sat, December 17, 2011

  • Reported By: Top Of TheHill, Minnesota — Detroit Lakes Minnesota United States of America
NCH software
6120 Greenwood Plaza Blvd Greenwood Vilage, CO Greenwood Village, Colorado United States of America

NCH software Auto Edge No contact Information Prior to Buying! Greenwood Village, Colorado

*Author of original report: Finally found an embeded email contact

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I am looking at dictation software that you can phone into a computer with.

Dial dictate and accompanying software fits the bill. However, I have a couple of important questions before I fund this. NCH owned by Auto Edge has no way to contact them. There are links everywhere to purchase software though.

I am aggravated because I found a perfect product but the company doesn't have contact information through out the website. There is product information but none yields the answer I am seeking.

If a company wants to sell you a software suite for professional business needs and it is a reputable company why would they make a point of having no contact information?

Why have they only put a great deal of energy and effort into buying their products but not make themselves available prior to purchase?

This report was posted on Ripoff Report on 12/16/2011 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/NCH-software/Greenwood-Village-Colorado-80111/NCH-software-Auto-Edge-No-contact-Information-Prior-to-Buying-Greenwood-Village-Colorado-810271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Finally found an embeded email contact

AUTHOR: Top Of TheHill, Minnesota - (United States of America)

I finally found an email contact deeply embedded in their website and emailed them. NCH responded from a no reply address and told me to buy a software support package if I had any questions.
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