• Report: #810764

Complaint Review: NCH software

  • Submitted: Sat, December 17, 2011
  • Updated: Fri, January 13, 2012

  • Reported By: stopripoff — Lebanon Pennsylvania United States of America
NCH software
6120 Greenwood Plaza Blvd Greenwood Village, Colorado United States of America

NCH software not known BEWARE Greenwood Village, Colorado

*UPDATE Employee: NCH Software - VideoPad issues

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I purchased Video Pad editor, from NCH, a company based in Australia, at the same time I had also downloaded other trial programs software (which I now sorely regret). Since the trial period expired on these other downloads and I no longer wished them on my computer I AM UNABLE TO REMOVE THEM FROM MY COMPUTER. It keeps popping up every time I attempt to open a file with other software like Nero.

It is more than annoying, it is criminal that they should commandeer ones computer and deny one the choice of removing their software through the control panel software change/remove function.

All future customers beware of this deceitful ploy by  NCH, don't get suckered into downloading their software. I should have known, any site that does not have a "CONTACT US" site is suspicious to say the least.

Jim
Lebanon

This report was posted on Ripoff Report on 12/17/2011 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/NCH-software/Greenwood-Village-Colorado-80111/NCH-software-not-known-BEWARE-Greenwood-Village-Colorado-810764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

NCH Software - VideoPad issues

AUTHOR: NCH Software - (United States of America)

Hello Jim,

I'm sorry to hear about your recent difficulties with VideoPad. Our programs should allow you to remove them from your computer at any time. As you have stated that you are having an issue doing so please contact our Technical Support for further assistance. You can access many frequently asked questions and further contact information from here: http://www.nch.com.au/support/index.html

I hope this helps,
NCH Software
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