- Report: #1051050
Report - Rebuttal - Arbitrate
Complaint Review: NCH
NCH Bought software at a retailer and was only good for a limited time Internet
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I bought NCH's VideoPad Video Editing Software at our local Tiger Direct store. The software worked just fine when I bought it, but I haven't used the software in months. When I opened it late last night for a project due this morning, a notice came up on the computer saying my trial period was up and I had the choice of either paying again, or closing the software. There is no customer service information anywhere and I still have the original box, disc and starter guide. Supposedly all this information pertinent to this software was on the screen when I had to accept the terms and conditions to download the software. Maybe it said something in there about this being only "TEMPORARY" software. Silly me, I didn't save the terms and conditions to a file to refer back to! I wouldn't have bought it knowing I'd have to pay over and over again! This is a scam, plain and simple.
This report was posted on Ripoff Report on 05/15/2013 04:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/NCH/internet/NCH-Bought-software-at-a-retailer-and-was-only-good-for-a-limited-time-Internet-1051050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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