- Report: #263509
Report - Rebuttal - Arbitrate
Complaint Review: NCIC Operator Services
NCIC Operator ServicesPO Box 551 Longview, Texas U.S.A.
NCIC Operator Services STAY AWAY FROM PAYPHONES SERVICED BY NCIC RIPOFF Longview Texas
*REBUTTAL Owner of company: Sorry, but it's virtually impossible to give you a credit on your credit card without giving the card number.
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Today I checked my online bank statement and saw three charges, one for fifteen dollars and the other two for just under twelve dollars. I called NCIC's customer service line and couldn't get any help without revealing my credit card number, something I was not willing to do. The CSR told me I would have to call my bank, which I have done and they are investigating for me.
I have also contacted the airport make certain they know about this.
Even if NCIC thinks it should cost $12 for a 40-second call, they should not have charged me for the calls that did not connect. It's hard to believe an airport would knowlingly contract with this sort of RIPOFF business for in-terminal phone service, but I guess they've already got enough problems.
This report was posted on Ripoff Report on 07/26/2007 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/NCIC-Operator-Services/Longview-Texas-75606/NCIC-Operator-Services-STAY-AWAY-FROM-PAYPHONES-SERVICED-BY-NCIC-RIPOFF-Longview-Texas-263509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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