- Report: #314667
Report - Rebuttal - Arbitrate
Complaint Review: NCWC Inc.
NCWC Inc.3430 Sunset Ave, Suite 26 Asbury Park,, New Jersey U.S.A.
NCWC Inc., Dealer Services Royal Protection Auto Warranty Plan Asbury Park, New Jersey
*UPDATE EX-employee responds: Fake Namez
*UPDATE EX-employee responds: Ex employee
*Consumer Comment: You all about BULL----
*UPDATE EX-employee responds: Elderly????
*Consumer Comment: The Elderly
*Consumer Comment: Answer this Shaftel
*REBUTTAL Owner of company: CEO
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$1691.00........he agreed with me that he really didn't need the plan so we wrote up a cancellation letter and returned the warranty policy to Royal on 10/31/07 via certified mail... we were told it was received and that a
refund check would be sent within 10 to 12 weeks... when it did not come, I spoke with Brett in the Refunds Dept. several times and he assured me the check was "on it's way".... my last conversation with Brett was
approximately 10 days ago and he admitted to me that the check was never sent... he stated that my Father's check was in a stack "waiting to be endorsed".... noting that this company has been reported here for a similar situation and finding the owner's name (Michael Shaftel) and his office phone number and cell number, I called both.... it has been 7 days and no return phone call.... there is no reason that this company should be holding back my Father's refund. This is a fraudulent practice and people need to be aware of them.
This report was posted on Ripoff Report on 03/04/2008 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/NCWC-Inc/Asbury-Park-New-Jersey-07712-3918/NCWC-Inc-Dealer-Services-Royal-Protection-Auto-Warranty-Plan-Asbury-Park-New-Jersey-314667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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