This company has been operating under the radar of the regulators for many years. They have created a legal scheme which allows them not to follow the funeral trust laws.
When you buy a $2,000 cremation plan they force you to get the merchandise (urn) so they can pocket more than half of the money and just place less than $500 in a trust account.
The issue with this is if they go out of business you are left with $500 in trust to cover your funeral.
The so called merchandise is priced at a suggested retail price of $799 but the cost to Neptune is less than $70. A 10x multiplier.!!!
I worked in this company until recently and I decided to quit as I could not tolerate the legal fraud scheme they use in order to sustain their frivolous life style. All the accounting and financial practices used at Neptune are borderline illegal.
BG Capital is the owner of Neptune Society, but Neptune Society is an empty shell as it does not have any assets. All the profit generated Neptune goes to BG Capital, which they lend the money back to Neptune with extremely high interest to suck more cash out of the company. BG Capital is an offshore (Barbados) established company which does not pay taxes in the US.
They treat employees with no respect, pay very low salaries while the executives pocket enormous sums. They are so greedy that recently they fired a large amount of employees and closed several offices to improve their profits.
6 months ago, the CEO (the 3rd in 12 months) resigned due to the unethical practices forced by BG and appointed a new CEO (the 4th one in 12 months) from within the ranks who is a past convicted felon. After 6 months this CEO has to be set aside and BG is practically running the company to ensure that the cash flow is still flowing fro them, not the customers.
There is no "peace of mind" with a company whose only mission is to be a cash cow to the owners which they suck all the profit until the last drop to acquire a $4.5M boat, couple of million dollar houses in the US, Canada and Caribbean and to support the sex parties held by the owner.
There are many companies out there. Be Smart about your Cremation Plan.
Don't let any of your parents get in this trap.
I hope this helps.