• Report: #626982

Complaint Review: NEPTUNE SOCIETY / TRIDENT SOCIETY

  • Submitted: Tue, July 27, 2010
  • Updated: Fri, November 30, 2012

  • Reported By: Cristie — Los Angeles California United States of America
NEPTUNE SOCIETY / TRIDENT SOCIETY
Los Angeles, California United States of America

NEPTUNE SOCIETY / TRIDENT SOCIETY BG Capital Group Funeral Plans Fraud. Your money is unprotected. CEO resigned. New CEO a convicted felon. Los Angeles, California

*Consumer Comment: Neptune Society was awesome

*REBUTTAL Individual responds: All companies have to make a profit to stay in business!!

*Consumer Suggestion: Use you own state agencies

*UPDATE Employee: Confidential Settlement Reached in Defamation Case

*Consumer Comment: SOUNDS LIKE A GREAT BUSINESS PLAN TO ME

*UPDATE Employee: Posting is Defamatory. A Lawsuit has been filed against the responsible party.

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This company has been operating under the radar of the regulators for many years. They have created a legal scheme which allows them not to follow the funeral trust laws. 

When you buy a $2,000 cremation plan they force you to get the merchandise (urn) so they can pocket more than half of the money and just place less than $500 in a trust account.

The issue with this is if they go out of business you are left with $500 in trust to cover your funeral.

The so called merchandise is priced at a suggested retail price of $799 but the cost to Neptune is less than $70. A 10x multiplier.!!!

I worked in this company until recently and I decided to quit as I could not tolerate the legal fraud scheme they use in order to sustain their frivolous life style. All the accounting and financial practices used at Neptune are borderline illegal.

BG Capital is the owner of Neptune Society, but Neptune Society is an empty shell as it does not have any assets. All the profit generated Neptune goes to BG Capital, which they lend the money back to Neptune with extremely high interest to suck more cash out of the company. BG Capital is an offshore (Barbados) established company which does not pay taxes in the US.

They treat employees with no respect, pay very low salaries while the executives pocket enormous sums. They are so greedy that recently they fired a large amount of employees and closed several offices to improve their profits. 

 6 months ago, the CEO (the 3rd in 12 months) resigned due to the unethical practices forced by BG and appointed a new CEO (the 4th one in 12 months) from within the ranks who is a past convicted felon. After 6 months this CEO has to be set aside and BG is practically running the company to ensure that the cash flow is still flowing fro them, not the customers.

There is no "peace of mind" with a company whose only mission is to be a cash cow to the owners which they suck all the profit until the last drop to acquire a $4.5M boat, couple of million dollar houses in the US, Canada and Caribbean and to support the sex parties held by the owner.

There are many companies out there. Be Smart about your Cremation Plan.

Don't let any of your parents get in this trap.

I hope this helps.

This report was posted on Ripoff Report on 07/27/2010 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/NEPTUNE-SOCIETY-TRIDENT-SOCIETY/Los-Angeles-California-/NEPTUNE-SOCIETY-TRIDENT-SOCIETY-BG-Capital-Group-Funeral-Plans-Fraud-Your-money-is-unpr-626982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Neptune Society was awesome

AUTHOR: TexasGal1969 - (United States of America)

well i also dealt with Neptune Society a few months back.. My experience went just as the gentleman who came and did my grandfathers cremation plan said it would... On the day of the passing we called the 800 number given to us and they came right out, very well dressed and very sympothetic.  As if it were one of thier own.. I give Neptune Society an A++++...   Very smooth in our time of sorrow...  Thank you Neptune..     Brandy
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#2 REBUTTAL Individual responds

All companies have to make a profit to stay in business!!

AUTHOR: amalia - (United States of America)

Yes it is true, this company makes a profit on their merchandise. But what business doesn't, do you think when you go into a grocery store, dress shop or even the gas station they don't make a profit on what we buy. Of course they do. It is the american way. Most CEO's have big houses and boats. The money left is what covers the cremation, not a funeral. Many people are choosing cremation so their familirs don't have to pay for an expensive funeral. If the company ever goes out of business which is very unlikely since they have been in business since the 1970's, the money is in a trust that earns interest to offset the cost of dying in the future. The CEO is the same person. Some managers have quit or have been fired. Yes they have closed some offices in order to keep their cost of the plans affordable. Pre-planning is so helpful for people who want to have some control over this part of their life, it is so much easier on their families when people do put a plan inplace way before. Please remember to love your family everyone needs to take care of this. At our end if there is nothing pre-arranged then there is confusion, fighting within the members of a family. Nobody wants that, don't listen to this X-Employee sounds like they have some anger issues and not the correct infomation. Be brave, be caring and Pre-Plan. You will have peace of mind anb have one less thing to worry about.
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#3 Consumer Suggestion

Use you own state agencies

AUTHOR: Anon. - (United States of America)

Nearly all states have regulatory boards for cemeteries and funerals.  In California, your board is located on the Internet at:  http://www.cfb.ca.gov/

It is wise to use these agencies first or an attorney rather than attack a business or especially a person over the Internet.
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#4 UPDATE Employee

Confidential Settlement Reached in Defamation Case

AUTHOR: Legal Counsel - (United States of America)

The parties have reached a confidential settlement of all claims found in or arising out of the Defamation claims and incidents detailed in or related to U.S. District Court, Southern District of Florida, Ft. Lauderdale Division, Case 10-CV-61615 and its subsequent State Case, Broward County Circuit Court Case, #11-16141
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#5 Consumer Comment

SOUNDS LIKE A GREAT BUSINESS PLAN TO ME

AUTHOR: Joe - (U.S.A.)

TO HAVE A SUCCESSFUL DEFAMATION SUIT -LIBEL --THERE HAS TO BE AN OBVIOUSLY FALSE STATEMENT PUBLISHED AND THE GENERAL PUBLIC HAS TO READ IT AND BELIEVE IT AND IT HAS TO BE DEMONSTRATED IN COURT THAT THE ALLEGATION IS FALSE ON THE FACE AND IT HAS CAUSED FINANCIAL HARM.

I AM A REASONABLE AND PRUDENT MEMBER OF THE GENERAL PUBLIC.

I READ THE STATEMENT AND I THOUGHT IT WAS A VERY GOOD BUSINESS PLAN!

A BUSINESS IS IN BUSINESS TO MAKE MONEY AND IT LOOKS LIKE TO ME NEPTUNE HAS A BUSINESS PLAN I MYSELF WOULD LIKE TO EMULATE.

I WISH I COULD INVEST IN THIS ENTERPRISE AND INTEND TO LOOK UP THEIR PROSPECTUS ON THE INTERNET.  

I AM GLAD THIS JOHN OR JANE DOE EXPLAINED IT.

I DO NOT BELIEVE IN CREMATION FOR MYSELF FOR RELIGIOUS REASONS, NOT BECAUSE OF ANYTHING I READ HERE. HOWEVER, MANY PEOPLE DO AND LOCALLY, NEPTUNE CONTINUES TO DO A RATHER GOOD BUSINESS.

AS LONG AS THEY FOLLOW THROUGH WITH THEIR TERMS OF THE CONTRACT, THEY ARE ENTITLED TO SPEND THE PROFITS LEGALLY ANYWAY THEY WISH.


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#6 UPDATE Employee

Posting is Defamatory. A Lawsuit has been filed against the responsible party.

AUTHOR: Legal Counsel - (United States of America)

To Whom it May Concern:

 

Please be advised that a 40 page , 25 Count, (Cyber Libel) Defamation  and Commercial Disparagement Lawsuit has been filed in the:

 

U.S. DISTRICT COURT FOR THE SOUTHERN DISTRICT OF FLORIDA,

FT. LAUDERDALE DIVISION; CASE NUMBER 10-CV-61615 

 

The case is styled:

Tim Nicholson, individually and as President / CEO  for Neptune Society, Inc. and Trident Society Inc. vs.  John and/or Jane Doe(s), jointly and severally. 

 

A copy of the pleadings can be obtained by making a request to the Court Clerk, U.S. District Court, Southern District of Florida, 299 East Broward Blvd., Room 108, Ft. Lauderdale, FL 33301, (954) 769-5400.

 

In this lawsuit, the Plaintiffs are seeking (among other things) significant compensatory and punitive damages for Defamation  / Defamation Per Se and Commercial Disparagement arising out of false and malicious postings that have appeared on the Ripoffreports.com website regarding the Plaintiffs.  

 

All Readers should be aware and take notice that THE RIGHT TO REMAIN ANONYMOUS IS NOT ABSOLUTE.  THE FIRST AMENDMENT DOES NOT PROTECT DEFAMATORY SPEECH.  We are in the process of identifying the person or persons who have made these Defamatory and false postings.  In particular we will be serving a subpoena on Ripoffreports.com seeking certain documents, electronically stored information, and associated metadata.

 

We are required to advise you that if you are a party in interest and have any objections to this case or our efforts to subpoena this information,  objections they must be served on Counsel for the Plaintiff at 1250 S. Pine Island Rd., Suite 500, Plantation, FL 33324 and filed with the Court by 4:30 p.m. EST, Sept. 23, 2010.  If objections are filed, a hearing will be set.  If no timely objections are made by that time, any errors and objections will be waived.  

 

To those persons or companies who have made these False and Defamatory postings, I strongly encourage you to cease and desist your activities at once.  Please also be advised that the Plaintiffs intend to pursue the individual(s) and or any individual or company that as aided in the making of these false and defamatory postings to the fullest extent of the law.  If you wish to discuss a settlement of this matter, I strongly invite and encourage you to contact me 1) in writing and 2) through your attorney and/or insurance carrier.     

 

Finally, please be advised that my clients have authorized me to offer conditional immunity to the FIRST Defendant who can provide the name, address, and telephone number of the person(s) using the pseudonym Cristie from Los Angeles, in the relevant RipOff.com blog postings.  This offer does NOT extend to 1) the person(s) using the psyeudonym Cristie. 2) this offer of immunity will expire upon my receipt of this information from any source (be it independent investigation, discovery, witnesses, Defendants, or otherwise)  Furthermore, this offer is only available to parties that contact me 1) in writing and 2) through your attorney and/or insurance carrier.

 

Thank you for your attention.

 

Dan Zavadil, Esq.

In House Counsel to Neptune Society, Inc.

1250 S. Pine Island Rd., Suite 500

Plantation, FL 33324

Daniel.Zavadil@neptunesociety.com

(954) 556-9451 Ph#

(954) 828-9901 Fax#

    

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