• Report: #986227

Complaint Review: NETFLIX

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  • Submitted: Sun, December 23, 2012
  • Updated: Sun, December 23, 2012

  • Reported By: jerry — GREENSBORO North Carolina United States of America
NETFLIX
NETFLIX.COM Internet United States of America

NETFLIX 9.95 A MONTH TO 19.95 A MONTH WITH NO EMAIL, PHONE CALL, OR LETTER GOT ME FOR A YEAR AND A HALF AT 19.95 Internet

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I was a member with netflix for three and half years and never thuoght about checking my account and when I did they had been charging me 19.95 a month for over a year and a half. i did not agree to pay more than the 9.95 a month. when i called customer service a tryed to work out the problem they told me they could start charging me 9.95 a month again. but would not credit my account with what they had already stolen from me. when I started my membership with them they told me it was 9.95 a month and after about 6 months they went to 12.95 a month and then they went to 19.95 a month. my service never change when i was a member. but they told me that streaming movies and mail cost more. I only had two movies that was sent to me in the mail everything else was streaming. I never recieved a email, letter, or phone call that they were going to charge me more.

This report was posted on Ripoff Report on 12/23/2012 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/NETFLIX/internet/NETFLIX-995-A-MONTH-TO-1995-A-MONTH-WITH-NO-EMAIL-PHONE-CALL-OR-LETTER-GOT-ME-FOR-A-Y-986227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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