- Report: #1090511
Report - Rebuttal - Arbitrate
Complaint Review: NETSPEND
NETSPEND, Select State/Province USA
NETSPEND wont release funds internet austin texas
*UPDATE Employee: NetSpend
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I lost a prepaid card that i had purchased for internet shopping I did call to report it and i was advised I needed to register the card in order to to get a replacement card. For some odd reason the mail man returned the card to sender and when i called asking about the card they wanted me to send a copy of my ss card my dl and my marriage certificate. I did what they asked and then i was put thru a series of security questions. I passed and was told my new card with funds would be in the mail in a few days. I received my card 14 days later with no money I had to go thru another series of security questions and i passed then they wanted information on the old card i had gotten about 3 months ago. they wanted the amount of the last deposit. Ive bought about 10 more prepaid cards since then i cant remember so they are still holding my funds because i failed another security question
This report was posted on Ripoff Report on 10/08/2013 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/NETSPEND/Select-StateProvince/NETSPEND-wont-release-funds-internet-austin-texas-1090511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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