• Report: #293452

Complaint Review: NETWORKAGENDA.COM - BSM GRANT SEARCH ASST.

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  • Submitted: Thu, December 20, 2007
  • Updated: Fri, December 21, 2007

  • Reported By: Trickynikki — Ringgold Georgia U.S.A.
NETWORKAGENDA.COM - BSM GRANT SEARCH ASST.
Networkagenda.com St. George, Utah U.S.A.

NETWORKAGENDA.COM - BSM GRANT SEARCH ASST. As I can see I am certainly not the only one with an unauthorized charge from this company. I too signed up for there "free offer" and only had to pay 1.95 for shipping which I agreed too, but then I suddenly found I am being charged 7.95 and another 9.95. St. George Utah

*UPDATE Employee: Resolution Offer

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I was contacted by this company not once, but twice and said each time a sincere "no, thank you, but I am not interested in your product" and this is what I get in return. Unauthorized charges! Maybe I am hoping this company doesn't continue to rip it's consumers off by just taking, otherwise maybe a nice class action lawsuit will better help them understand what the word "NO" actually means. Frightening to think they believe this is good business practices. All I simply wanted to know was how "getting rich with google worked" and I've had my fair share of information on how not to do business with them. what s shame really...I only hope there aren't to many others out there with the same issue. I will keep you updated on how they resolve this issue in the near future.

Trickynikki
Ringgold, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/20/2007 08:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/NETWORKAGENDACOM-BSM-GRANT-SEARCH-ASST/St-George-Utah/NETWORKAGENDACOM-BSM-GRANT-SEARCH-ASST-As-I-can-see-I-am-certainly-not-the-only-one-wi-293452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Trickynikki. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7-14 days and we would not have charged Trickynikki had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

Trickynikki, You state in your post that you were - contacted by this company not once, but twice and said each time a sincere "no, thank you, but I am not interested in your product" and this is what I get in return. Trickynikki, this order was placed online by you, you filled out the online order form and clicked the "Ship My FREE Kit!" button. Right next to that button is the following statement:

Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695.

I have located Trickynikki's account and have verified that she has contacted us and we have resolved her account to her satisfaction.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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