This is the second year that I have received a phoney "Final Notice" collection letter from Netzero for $19.90.
When I call "UNITED ONLINE CREDIT DIVISION" I receive a recorded message telling me how to remit the money. Of course they have no address, just a P.O. Box.
When I go directly to NETZERO's website, and call their customer service number, 1-888-349-0029 ( IN INDIA ) -- they tell me to write to the P.O. Box address.
LAST YEAR, after checking my past account (which was cancelled 5 years ago -- back in the last days of dial-up) they graciously admitted their "mistake" and apologized.
This year they lied and said that my account was just recently cancelled -- "Lisa" meekly stated I cancelled July 3, 2008! They owner of this company is using some legal tax loophole to teach these third world employees to lie now!
THIS IS AN ONGOING SCAM and this year I'm reporting them to the State's Attorney Generals Office, Division of Consumer Fraud.
EVERYONE WHO HAS RECEIVED THIS FRAUDULENT NOTICE NEEDS FIGHT BACK!!!
BTW, DO NOT DO BUSINESS WITH THESE COMPANIES WHICH ARE ALL OWNED BY THE SAME CORPORATION - - UNITED ONLINE --
-- Mark Goldston is the CEO --
Brands of United Online:
FTD offers floral related products and services for consumers and floral retailers under the FTD and Interflora brands, both supported by the Mercury Man logo that is displayed in approximately 45,000 floral shops worldwide.
Classmates enables members to locate and interact with acquaintances from high school, college, work and the military.
MyPoints enables consumers to earn points-based rewards by responding to email offers, completing online surveys, shopping online and engaging in other online activities.
NetZero services include accelerated dial-up Internet access, standard dial-up Internet access, free dial-up Internet access that is subject to hourly and other limitations, and DSL Internet access.
Juno services include accelerated dial-up Internet access, standard dial-up Internet access, free dial-up Internet access that is subject to hourly and other limitations, and DSL Internet access.
MySite provides free Web hosting services, which feature limited functionality and are supported by advertising, as well as premium Web hosting services at affordable prices to more than 100,000 consumers and small businesses.
Laguna Niguel, California